Feature: Airline Update WHO OFFERS WHAT
Royal Jordanian Based: Amman, Jordan UK departure points: London Heathrow Cabins: Economy Class, Crown Class (Business) Alliance membership: oneworld Incentive schemes: Royal Plus (FFP) UK check-in: Traditional check-in desks only Chauffeur pick-ups: None UK lounge access: British Airways lounge New business contact:
lontmrj@rj.com www.rj.com
SAS (Scandinavian Airlines System) Based: Stockholm, Sweden UK departure points: Aberdeen, Birmingham, Edinburgh, London Heathrow, Manchester Cabins: Economy, Economy Extra, Business Alliance membership: Star Alliance Incentive schemes: Eurobonus (FFP), Star Alliance Company Plus (SME reward scheme) UK check-in: Online; mobile; self-service kiosks Chauffeur pick-ups: None UK lounge access: The London Lounge at London Heathrow’s Terminal 3 (shared with Air Canada). New business contact:
jeff.rebello@
sas.dk www.flysas.co.uk
Singapore Airlines Based: Singapore UK departure points: London Heathrow, Manchester Cabins: A380 (Suites, Business Economy), B777 (First, Business, Economy) Alliance membership: Star Alliance Incentive schemes: Krisflyer (FFP) UK check-in: Online Chauffeur pick-ups: None UK lounge access: SilverKris Lounge at Heathrow New business contact: 0844 800 2380
www.singaporeair.com
Swiss International Air Lines Based: Zurich UK departure points: Birmingham, London City, London Heathrow, Manchester Cabins: Economy, Business, First Alliance membership: Star Alliance Incentive schemes: Miles&More (FFP); Star Alliance Company Plus (for SMEs) UK check-in: Online; mobile; self-service kiosks Chauffeur pick-ups: Limo service from Zurich for First Class passengers UK lounge access: Star Alliance and bmi lounges New business contact: Mark Murphy:
mark.murphy@
swiss.com www.swiss.com
London, Singapore, Bangkok, Hong Kong, Narita-Tokyo and Chicago). UK lounge access: Lounge access at London Heathrow, Stansted, Manchester and Birmingham. New business contact: 0844 800 6666
www.thy.com
United Airlines Based: Chicago, USA UK departure points: London Heathrow Cabins: United Economy, United Economy Plus, United Business, United First Alliance membership: Star Alliance Incentive schemes: Mileage Plus (FFP) UK check-in: Online; self-service kiosks; check-in kiosks at London Paddington station for passengers travelling on the Heathrow Express. Chauffeur pick-ups: None UK lounge access: Star Alliance lounge New business contact: 0208 276 6880
www.united.com
TAM Airlines Based: São Paulo, Brazil UK departure points: London Heathrow Cabins: Economy, Business (Executiva), First (Primeira) Alliance membership: Star Alliance Incentive schemes: TAM Fidelidade (FFP), Star Alliance Company Plus (SME rewards scheme) UK check-in: Traditional check-in desk only Chauffeur pick-ups: Available to First and Business class passengers within 65 miles of London Heathrow UK lounge access: Star Alliance lounge New business contact: 020 8600 6700;
Cristina.Adams@tam.com.br www.tamairlines.com
Singapore Airlines
South African Airways Based: Johannesburg UK departure points: London Heathrow Cabins: Economy, Business Class Alliance: Star Alliance Incentive schemes: Voyager (FFP) UK check-in options: Online Chauffeur pick-ups: Available to Voyager Platinum Members only. UK lounge access: Star Alliance lounge New business: 020 857 5555;
sales@lon.flysaa.com www.flysaa.com
TAP Portugal Based: Lisbon, Portugal UK departure points: London Gatwick, London Heathrow Cabins: Economy, TAP Executive (Business) Alliance membership: Star Alliance Incentive schemes: Victoria programme (FFP); Star Alliance Company Plus (SME reward scheme) UK check-in: Online, self-service kiosks Chauffeur pick-ups: None UK lounge access: Star Alliance lounge and bmi lounges at Heathrow; Servisair Ashdown Lounge at London Gatwick's South Terminal New business: José Moreira: 0207 932 3600
www.flytap.com
Turkish Airlines Based: Istanbul, Turkey UK departure points: Birmingham, London Heathrow, London Stansted, Manchester Cabins: Economy, Comfort, Business, First Class Alliance membership: Star Alliance Incentive schemes: Miles & Smiles (FFP) UK check-in: Self-service kiosks due in the UK soon. Chauffeur pick-ups: Available to First Class passengers (currently only on B777s to New York,
US Airways Based: Phoenix, Arizona UK departure points: Glasgow, London Gatwick, London Heathrow, Manchester Cabins: Economy, Envoy (Business Class) Alliance membership: Star Alliance Incentive schemes: Dividend Miles (FFP) UK check-in: Online; self-service kiosks Chauffeur pick-ups: available for Envoy passengers UK lounge access: Arrivals lounges at Heathrow and Manchester; shared departure lounges at Glasgow (Skylounge), Gatwick (No.1 lounge), Heathrow (bmi’s Great British lounge) and Manchester (Servisair lounge). New business contact: David Cochrane:
David.Cochrane@usairways.com www.usairways.co.uk
Virgin Atlantic Based: Crawley, West Sussex UK departure points: London Gatwick, London Heathrow, Manchester Cabins: Economy, Premium Economy, Upper Class Alliance membership: Non-member Incentive schemes: Flying Club UK check-in: Online; self-service kiosk; plus dedicated Upper Class wing at Heathrow Chauffeur pick-ups: Complimentary for Upper Class passengers; UK options include chauffeur driven Volvo or Virgin LimoBike, plus First Class travel on Gatwick Express or Heathrow Express trains. UK lounge access: Virgin Clubhouses at London Heathrow and London Gatwick. New business contact: 0844 209 7777
www.virginatlantic.com
Virgin Atlantic's Gatwick Clubhouse
18 I THE BUSINESS TRAVEL MAGAZINE
64 I THE BUSINESS TRAVEL MAGAZINE
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