Feature: Airline Update WHO OFFERS WHAT
Japan Airlines Based: Tokyo, Japan UK departure points: London Heathrow Cabins: Economy, Premium Economy, Executive Class (Business), First Class Alliance membership: oneworld Incentive schemes: JAL Mileage Bank (FFP) UK check-in: Online; self-service kiosks Chauffeur pick-ups: None UK lounge access: British Airways lounges New business contact: Ross Leggett:
org.lonspg.jali@jal.com www.uk.jal.com
Jet Airways Based: Mumbai, India UK departure points: London Heathrow Cabins: Economy, Premiere (Business), First (only on UK-India routes) Alliance membership: Non-member Incentive schemes: JetPrivilege (FFP), UK check-in: Online; tele-check-in Chauffeur pick-ups: None UK lounge access: SkyTeam lounge at Heathrow New business: Ragini Chopra:
raginic@jetairways.com www.jetairways.com
Kenya Airways Based: Nairobi, Kenya UK departure points: London Heathrow Cabins: Economy, Business Class (Premier World) Alliance membership: SkyTeam Incentive schemes: Flying Blue UK check-in: Online; self-service kiosks; check-in kiosks at London Paddington station for passengers travelling on the Heathrow Express. Chauffeur pick-ups: None UK lounge access: SkyTeam lounge at Heathrow New business:
Chetan.Borkhatria@kenya-airways.com www.kenya-airways.com
Kingfisher Airlines Based: Mumbai, India UK departure points: London Heathrow Cabins: Kingfisher Class (Economy Class), Kingfisher First (Business Class) Alliance membership: oneworld member elect Incentive schemes: King Club (FFP) UK check-in: Online Chauffeur pick-ups: None UK lounge access: SkyTeam lounge at Heathrow New business: 0843 080 1010; kfauksales@
flykingfisher.com www.flykingfisher.com
KLM
Based: Amsterdam, Netherlands UK departure points: Multiple Cabins: Economy, Economy Comfort, Business Class Alliance membership: SkyTeam Incentive schemes: Flying Blue (FFP), Blue Biz (for corporates) UK check-in: Online; mobile; self-service kiosks; check-in kiosks at London Paddington station. Chauffeur pick-ups: None UK lounge access: Air France lounge at London Heathrow; SkyTeam lounge at Manchester New business: 0871 231 0000
www.klm.com
Korean Air Based: Seoul, South Korea UK departure points: London Heathrow Cabins: Economy Class, Prestige Class (Business), First Class Alliance membership: SkyTeam Incentive schemes: Skypass (FFP) UK check-in: Online; self-service kiosks (due October) Chauffeur pick-ups: None UK lounge access: SkyTeam lounge New business: James Sanderson:
james.sanderson@
koreanair.com; Peter Barron:
peterbarron@koreanair.com www.koreanair.com
LAN
Based: Santiago, Chile UK departure points: None (flights from Madrid) Cabins: Economy, Premium Business Alliance membership: oneworld Incentive schemes: LAN Pass UK check-in: Traditional check-in desk only Chauffeur pick-ups: None UK lounge access: oneworld lounges New business: Daniel Santin:
daniel.santin@
lan.com www.lan.com
Lufthansa Based: Cologne, Germany UK departure points: Birmingham, Edinburgh, London Heathrow, Manchester, Newcastle Cabins: Economy, Business, First Alliance membership: Star Alliance Incentive schemes: Miles&More (FFP); Star Alliance Company Plus (SME reward scheme); Star Alliance Corporate Plus (for corporates) UK check-in: Online; mobile; self-service kiosks; check-in kiosks at London Paddington station for passengers travelling on the Heathrow Express. Chauffeur pick-ups: None UK lounge access: Star Alliance lounge at Heathrow; Aviance lounge at Birmingham; Penauille Servisair lounge at Manchester; bmi lounge at Edinburgh; Penauille Servisair Executive Lounge at Newcastle New business contact: Lydia McKay: 020 8750 3502;
lydia.mckay@
dlh.de www.lufthansa.com
UK lounge access: Malaysia Airlines own Golden Lounge at Heathrow New business contact: 0871 423 9090
www.malaysiaairlines.com
Oman Air Based: Muscat, Sultanate of Oman UK departure points: London Heathrow Cabins: Economy Class, Business Class, First Class Alliance membership: Non-member Incentive schemes: Sindbad (FFP) UK check-in: Online Chauffeur pick-ups: Complimentary chauffeur pick-ups for customers with full-fare tickets in First Class and Business Class within 50 miles of London Heathrow. UK lounge access: The Emirates lounge at Heathrow Terminal 3 for First Class passengers and the SAS lounge for Business Class passengers. New business contact: 08444 822309
www.omanair.com
Qantas
Qantas Airways Based: Sydney UK departure points: London Heathrow Cabins: Economy, Premium Economy, Business, First Alliance membership: oneworld Incentive schemes: Qantas Frequent Flyer (FFP); Qantas Business Essentials. UK check-in: Online Chauffeur pick-ups: None UK lounge access: At Heathrow, Qantas First customers have access to BA’s Galleries First Lounge; Qantas Business customers have access to the BA Galleries Club Lounge. First and Business passengers are also eligible to use the American Airlines arrivals lounge at Terminal 3. New business contact:
qbessentialsuk@qantas.com.au.
www.qantas.com
Malaysia Airlines Based: Kuala Lumpur, Malaysia UK departure points: London Heathrow Cabins: Economy, Business, First Alliance membership: Non-member Incentive schemes: Enrich (FFP) UK check-in: Online Chauffeur pick-ups: None
Qatar Airways Based: Doha UK departure points: London Heathrow, London Gatwick, Manchester Cabins: Economy, Business, First Alliance membership: Non-member Incentive schemes: Privilege Club (FFP) UK check-in: Online; mobile Chauffeur pick-ups: BMW chauffeur pick up in Doha only for First Class passengers UK lounge access: First and Gold members have access to the Virgin Clubhouse at Heathrow; Business passengers have access to the Cathay Pacific lounge. New business: Emma Deering: 020 7341 6088
www.qatarairways.com
18 I THE BUSINESS TRAVEL MAGAZINE
62 I THE BUSINESS TRAVEL MAGAZINE
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