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leading role in the drive to reduce costs and invaluable to our domestic services team,”
improve standards by bringing all cleaner says Heather. “It has raised standards right
training in-house. across the Trust and will be forming the basis
Raising the profile of
for continued development.”
hospital cleaners For nearly four years the Women and Work
Another organisation to benefit from the Sector Pathways Initiative has provided the
scheme is the North Bristol NHS Trust. The opportunity for extra investment in a wide
Trust employs 9,000 staff across two large range of entry and progression routes for
hospital sites and treats around 250,000 women. It continues to play a significant part
patients annually. in increasing women’s earning potential,
Following a review in 2008, the Trust decided
aiding career progression and helping
to run the BICSc Cleaning Operative
employers can plug skills gaps. Most
Proficiency Certificate for its 400 cleaners in-
importantly, the project is helping to ensure
house. But before such a venture could be set
that gender does not continue to be a barrier to
up, a number of staff had to be trained. The
a successful career.
Women and Work scheme gave 48 employees
the skills and knowledge they needed, in Women and Work Key Facts
addition to 22 staff who had gone through an Announced in March 2006 following the
earlier training programme.
Women and Work Commission
report 'Shaping a Fairer Future’
The two Women and Work schemes the Trust
achieve them,” says Heather Page, Facilities
implemented helped the women gain
Training Manager.
certification with each employee undertaking a
“In addition, it’s raised the profile of the
Intended to address the report’s finding that,
full day’s training covering 40 cleaning tasks
on average, women do not progress as well
cleaning team among staff and colleagues,
within the workplace as men, and earn less
and procedures including cleaning highlighted the importance of teamwork and
washrooms, floors, walls and glass. significantly improved the morale of the staff.
Our team has a better appreciation of how
Helps women to develop the high quality skills
“The training really helped our managers and
important their work is and feels more valued
needed to progress in their careers
supervisors because they now know the
standards that we should be aiming for and
and supported as a result of this programme.”
Focuses on the sectors where there are skills
the processes we need to apply to ensure we The Women and Work scheme also clearly
shortages and gaps to ensure that companies
demonstrated to the Trust’s
can access the talent they need to succeed
domestic staff that, while cleaning
hasn’t traditionally been viewed as a
profession or career choice, there is
Offers £5 million each year to help
scope for progression and potential
5,000 women across several industries
get on at work
for high job satisfaction. And never
has the work of a hospital cleaner
been more important and
Matches every £1 spent by employers on
recognised than in the fight against
eligible training, career progression and
antibiotic resistant superbugs such
recruitment projects for women.
as MRSA and C. Difficile.
Photo shows L-R: Sarah Pimlott, Environmental Services,
Catering & the Orient Training Officer, and Amy Whittaker,
“The Cleaning Operative
Human Resources Officer
Competence Certificate is proving
The future of our cleaning industry | TOMORROW’S CLEANING |
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