36
COVERSTORY
GARDEN & LEISURE WINS
WITH CORBY & FELLAS SYSTEM
Garden & Leisure has become the latest user of WinRetail, a fully
integrated point of sale, stock control and merchandising system
produced by Corby & Fellas
T
he Garden & Leisure (G&L) Group is one of the G&L decided to implement the system in three
UK’s most successful garden and leisure retailers; phases: Phase one addressed the most immediate need
they have seven garden centres, including the to replace the ailing EPoS terminals at the Cadbury
I was blown
award winning Cadbury Centre, near Bristol, voted and at Huntingdon Centres before the start of the
away by the
‘Britain’s Best Garden Retailer’ in 2009. busy Christmas period. This phase was completed, as
scope and
With an unrivalled reputation for their diverse range of planned, by the end of September 2009.
plants, gifts, friendly customer service and fantastic displays, WinPoS – the PoS module of WinRetail – runs on
functionality of
the company sets itself very high standards. So, when it sleek and powerful Vogue terminals. Each terminal is
the system. My
came to choosing a new electronic point-of-sale (EPoS) fi tted with dual liquid crystal display (LCD) screens,
fi rst and abiding
and retail management system, they wanted the best. with an operator-facing touchscreen and a customer-
G&L needed to replace their old Torex system with facing monitor. Customers can see details of current
impression of
one that would better meet the company’s exacting offers and up-and-coming events to keep them
WinRetail is
requirements for the future. Grant Davis, Garden & entertained and informed. Apart from speed and ease
that it’s among
Leisure Group IT director, was charged with the task of of use, the new tills also offer a huge array of offers
recommending a new system. He explained: “I looked and promotions. Davis added: “WinPoS shows the
the best retail
at many systems during my research; I wanted one that customer what promotions they are getting as the
systems around.
was fl exible, that would meet the company’s immediate goods are scanned, they can see a running total of their
and long term needs and would be well supported. purchases and the discount applied.”
Also – perhaps most importantly of all – I needed to The new till system is also environmentally ‘green,’
feel confi dent that we could work in close harmony refl ecting G&L’s recent Award for Best Environmental
with the new vendor.” Policy at the Garden Retail Awards 2009. The terminals
Davis recommended the adoption of Corby & automatically switch off overnight, saving over 10 hours
Fellas’ WinRetail system to the board, with the proviso of electricity per till, per day. Davis said: “This means
that the system was fi rst piloted to establish that it we can pass on fi nancial savings to our customers and
would meet the company’s expectations. considerably reduce our carbon footprint, which is
He continued: “Corby & Fellas were not on my something Garden and Leisure feels very passionately
initial short-list, but, following a recommendation, I about.”
thought that they would be worth a look. I invited G&L reported excellent trading during the run up
them down to give a demo, but with no great to Christmas, over which time the new system was
expectations. I assumed that WinRetail would not thoroughly tested. With the completion of the pilot
be capable of running an operation of our size – but phase the second phase can commence, with the
nothing could have been further from the truth. I was installation of WinPoS at the remaining fi ve centres
blown away by the scope and functionality of the during January and February 2010.
system. My fi rst and abiding impression of WinRetail is The third and fi nal phase is planned for completion
that it’s among the best retail systems around.” during the summer of 2010. The entire retail
management operation will then switch over to
WinRetail, including a link to the garden retailer’s
existing Piccolink handheld terminals.
Davis concluded by saying: “We chose Corby &
Fellas’ retail system because we felt that we could work
in partnership with them. The system is designed and
developed entirely by C&F, so we didn’t have to deal
with a third-party provider, and they were willing to
enhance WinRetail to suit our specifi c needs. I can’t
recommend them highly enough.”
Contact Alan McCammon 01493 658800
alan@corby-fellas.co.uk
www.corby-fellas.co.uk
RETAIL TECHNOLOGY JANUARY/FEBRUARY 2010
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