HORIZONSSANDERSON
21
ENSURING RETAIL
SYSTEMS RELIABILITY
H
ave your retail systems ever let enables retail businesses to identify issues
you down? Non-functioning so they can be rectifi ed promptly and
systems cost retailers money, harm effectively, so maintaining the ability to trade.
WE’VE
customer relationships and ultimately damage The Business Assurance package provides
their business. In recognition of these risks, support for all areas of the retail operation: GOT
Sanderson offers a variety of services designed from pre-sales and point of sale, to post sale
to protect businesses from system failures, processes, reporting and analysis. Sanderson
RETAIL
reduce the cost of system ownership and help confi rms the systems involved at every stage
retailers get the most from their IT investment. of the sales process are working effectively,
COVERED
to protect the business and improve the
Introducing Business Assurance customer experience. Sanderson provides comprehensive
The Business Assurance package from The Sanderson Business Assurance solutions for all types of retailer, from Tier
Sanderson is a suite of services offered to solution is designed so that each retailer can 1 and 2 retailers, High Street multiples
all retailers to ensure their IT infrastructures select the services relevant to the business, and multi-fascia retailers, to department
are run for optimal performance and also creating a personalised solution to meet stores, speciality and charity retailers.
monitored for threats or potential faults. It individual protection requirements. We also offer solutions for hospitality
environments.
Sanderson has a wealth of knowledge
INSIGHT:
and experience in the retail sector, and is
the preferred Retail-J supplier for many
TOTTENHAM
leading UK retailers. This success provides
unsurpassed market share and a richly
HOTSPUR
diverse Retail-J client base.
Solutions and services
FOOTBALL CLUB
provided include:
- Retail management
- Electronic point of sale (EPoS) and chip
& PIN
- Mobile EPoS
- Back offi ce and warehousing
- E-commerce
- Loss prevention
- PCI DSS security services
- IT support
- Hospitality solutions
- Customer loyalty
- Gift aid and tax-free shopping
- Multichannel integration
- Giftcard and loyalty scheme integration
Contact details:
Sanderson RBS
Sanderson House
“Our work with Sanderson has enabled us to guarantee our estate is fully operational Manor Road
and all product, price and promotional data correct. This is most critical on match days, Coventry
when our megastore processes up to 4,000 transactions in the hour before kick-off, and CV1 2GF
across our estate during special events; such as kit launches. Knowing that these processes Tel: 024 7655 5433
are in place not only gives us peace of mind but , more importantly, allows us to focus Fax: 024 7625 6705
on delivering exceptional customer service,” said Andy Leadbitter, Tottenham Hotspur Email: info@sanderson.com
Football Club. Web: www.sanderson.com
JANUARY/FEBRUARY 2010 RETAIL TECHNOLOGY
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