advertorial
Professionals
in print
With 24 years’ experience, Printwell
knows what its customers want and
can guarantee cost savings
Providing a specialised service to the enables customers to relay information
franchise industry, litho and digital to the whole company and help achieve
print company Printwell offers a range brand consistency across all print.
of services, from printing and online
ordering to design and mailing, all Caring for the environment
of which are tailored to meet every
Printwell also helps customers reduce
customers’ needs.
their impact on the environment.
Hussein adds: “Tackling environmental
Printwell combines the services of a
issues is something that Printwell takes
large company, while maintaining
very seriously. The company has for
the personal touch of a smaller
many years recycled its waste paper
organisation. Hussein Ghor, managing
and used chemical-free plate-making
director of Printwell, explains: “Every
equipment. Printwell has a mix of
customer is different, with their own
green initiatives such as recycling
ethos and character, and they require
metals and films, using vegetable-
different types of care and attention to
based inks, working with eco-friendly
meet their needs. We pride ourselves
suppliers and ensuring that chemicals
on our customer relationships, our
are safely disposed.”
customers are known to us as people
rather than businesses.”
Social responsibility
Printwell’s staff participate in an
Service excellence
ongoing customer service training
The focus at Printwell is to provide
programme. Staff can develop this
a high quality service. The company
training through courses ranging from
produces a wide variety of print, such as
NVQ to degree level.
corporate print, marketing print, signs
and brochures. The focus is firmly with
Throughout the year all the staff are
the franchise industry and customers
also involved in fundraising for the
such as The Utility Warehouse, APC,
children’s cancer charity, CLIC Sargeant.
Prestige Nursing, Ovenclean and Ei42 all
agree they can achieve cost savings and
It is this wealth of experience that
still receive excellent customer service
enables Printwell to grow and adapt
and a high standard of print quality.
to its customers’ needs. Hussein
continues: “Our company is growing
Hussein says: “Cost saving is often the
and evolving alongside the franchise
most quoted reason for customers’
industry. Listening to our franchise
loyalty to the company. However,
customers ensures that we continue to
keeping print cheap is not the only
grow as a business.”
route we explore when finding a
<
solution for our customers. We want
to provide an innovative solution that
can save customers time, money and
enhance their internal processes.”
Online ordering
Printwell offers a 24-hour online
Hussein Ghor is managing
ordering service. This frees up time for
director of Printwell. Contact
him on 020 8687 9234 or email
businesses and reduces costs through
printexperts@printwell.co.uk or
increased efficiency. Printwell’s online
visit www.printwell.co.uk
system features a bulletin board, which
Franchisor News | 43
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