advertorial
seeing is a natural progression for many
companies to seek out specialists within
the communications industry. Why?
Because for specialist companies to exist
they need to offer a better service and
savings than the network directly. Working
with a specialist offers personal account
managers, who are responsible for making
sure you are getting the most of your
contract throughout the contact.
“Up until now companies have taken on
the responsibilities themselves, but, due
to changing times, we now live in a cost-
cutting culture. Taking on a specialist not
Keep in touch
only saves you time, money and resources
within your company, but allows you to
concentrate on what’s important.
A common problem for many franchisors is
“We spend a lot of time making sure we
the ability to seem more approachable, local
are kept up-to-date with new products and
services within the industry and look to see
and contactable. Cellular UK is proud to
how we can utilise these changes to our
help with its brand new mobile solution
customers’ advantage. Its not just about
offering a better price at the beginning of
a contract, but what service and saving is
Cellular UK’s new mobile solution allows or have different numbers for different achieved at the end of the contract.”
businesses to divert local landlines to a purposes, ie, for services and sales. There
mobile phone without the huge divert is also the ability to link up to ten mobile Case study
costs. Franchisors can advertise in multiple numbers to one landline number, this Adam Rubens, managing director of
areas giving a local or national presence is known as a call group and is likely to Sovereign Medical, says: “I was referred
as there is one phone, one supplier, one appeal to customers who want a team to to Cellular UK in 2005 and, from the very
bill and one voicemail box. Existing BT manage their inbound calls. first meeting, I had confidence in their
fixed numbers can be retained or a new suggestions and product knowledge. I
number can be set up, which is a choice decided to go with Cellular UK because
between a local or geographic number, I liked having an independent account
starting 01, 02 or an 0800 number. As a manager who learned very quickly how
result, smaller businesses can look larger
nullnull
Smaller
my company operated and implemented
and more established. Some customers bu

sinesses can procedures accordingly. This allowed users
don’t trust businesses that only publish to have one point of contact. This was
a mobile number, so a fixed number look larger and
null null
especially relevant when we integrated
increases credibility, as well as reach and Blackberry’s within the organisation.
scale. For larger businesses, multiple fixed more established. “I knew my IT department was not an
numbers can create a local presence expert in this field and I didn’t want it
without the costs associated with regional caught up with the day-to-day problems.
offices. It allows businesses to seem more Celebrating 15 years Cellular UK has become an important
approachable, contactable and just around Over the last 15 years Cellular UK has part of my business and I was delighted
the corner. By deploying multiple fixed achieved a strong presence within the at the end of the contract period when
numbers you can drive efficiencies across telecom arena and is a major player in I saved a further 26 per cent from the
the business as it allows you to make sure the mobile phone account management initial proposal.”
priority calls are handled first. service. What makes Cellular UK so Cellular UK’s reputation within the industry,
different is its understanding of customer product knowledge and drive to succeed
Flexible service needs, plus the services and support it has made its services a necessity for any
This flexible service offers many variations: provides throughout the whole contract. business. Cellular UK’s expert friendly
customers can have one landline number – Whether its five or 500 mobiles, advice, bespoke solutions and daily support
useful for the likes of a sole trader or sales landlines, blackberry’s, push email, are an invaluable asset to any company
person who is always on the move – that account management, or choosing the especially when this service is free. <
goes straight through to their mobile. right tariff, Cellular UK is the complete
Or customers can have up to five local solution for your mobile voice and data
Call Cellular UK now for a free
landline numbers diverted to one mobile. communications.
no obligation tariff review on
This is likely to appeal to customers who Michael Carmel, head of new business
020 8953 1526, or email
want to have a presence in several areas at Cellular UK, says: “What we are
info@cellular-uk.com
Franchisor News | 11
FN_pg11_Advertorial Cellular_AutWint09x2.indd 1 21/09/2009 18:09
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