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International SOS delivers fully integrated
solutions, so our clients get the care and
expertise they need – whenever and
wherever they need it.
Oncall–ouralarmcenters
Our worldwide network of 24-hour alarm
centers provides the core infrastructure
for delivering many of our services. Staffed
by physicians, multilingual coordinators,
operations managers and logistics support
“
One of our
strengths is bringing
personnel, they can respond rapidly to any together holistic
type of emergency or call for assistance.
solutions delivered in
They also provide the servicing infrastructure
needed to deliver our full range of added-value
a varietyof ways – and
services and customer care.
always at the point of
Staff at our alarm centers can help with
everything from pre-travel health advice to
greatest need
the co-ordination of medical treatment, to
emergency evacuations. They can take care of
”
specialized legal advice, financial assistance –
and even help with lost luggage or credit cards.
Ontheground–ourclinics
Our alarm centers are owned and operated International SOS clinics operate in places
by International SOS exclusively for our clients. where international standards of medical
We offer a one-stop shop for any company care is unavailable, or where cultural and
looking for total accountability and consistency language barriers make it difficult to receive
of service at a local and global level. appropriate care.
Each clinic is fully operated by International
Online–ouronlineservices
SOS and offers primary care, diagnostic care
These days, with so much information
and 24/7 emergency care to International SOS
available, companies need access to
clients and members.
reliable, specific and consistent information
to help keep their travelers safe and secure.
Services include family practice consultations,
International SOS has developed a suite of
pediatrics, ophthalmology and occupational
online solutions to help mitigate the risks of
health programs. Clinics are well equipped
international travel.
with the facilities needed to stabilize a critically
ill or injured person before evacuation. Many
Our members’ website gives employers and
clinics have international-standard pharmacies,
individual business travelers and expatriates
laboratory services and diagnostic services.
access to extensive medical, security and travel
Many are also equipped to offer x-ray and
information. We have developed tailored online
ultrasound tests, dentistry, physical therapy
tools and resources for some of our larger
and counselling.
clients. International SOS’ online services are
also available to companies wanting to enhance
the service they offer to their customers.
Real-time tracking tools, ongoing situation
updates and online advice offer an unmatched
level of assistance globally. Automated Travel
Advisories for example provide customized,
destination-specific briefings, while the Traveler
Locator Service offers real-time traveler
tracking and on-demand reports, so employers
can act immediately during a crisis. Our online
Country and City Guides to 200 countries are
available in English, French, Spanish, Japanese
and Chinese. And information is constantly
updated 24/7 to keep users fully informed.
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