19
As more people travel to increasingly remote
destinations, the number of medical events
happening in the air or at sea will continue to rise.
Whilesucheventsarefrighteningwherever
theyoccur,theycanbeevenmoredaunting
intheconfinedspaceofaplane,yachtor
ship.Crewsworkinginsuchisolated
environmentshavelimitedaccessto
professionalmedicalhelpandresources.
MedAire, an International SOS company, helps
aviation and maritime companies prepare for
any type of medical event. Services include
training for crews, medical supplies, and
MedLink – a 24/7 telephone advisory service
provided by emergency care doctors.
MedLink is often the first point of contact when
a person becomes ill. Crew members can have
the peace of mind to focus on their mission,
while MedLink doctors help them manage
medical events as they occur. MedLink also
helps crews decide whether a medical diversion
is needed and, in many cases, avoid costly and
unnecessary detours.
MedAire delivers a range of medical services for
airlines, business jets, luxury yachts,
commercial shipping vessels, charter operators
and management firms, as well as aircraft and
a73 Servicesforaircraftpassengers
yacht manufacturers.
andyachtingguests
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Services include 24/7 telemedicine assistance,
Crewandmanagementresources
medical fit-to-travel screening, assistance with
Services include regulated medical training, medical devices prior to travel, medical advice
medical kits, defibrillators and supplies, medical in the air or at sea and ground transportation
and dental referrals, guaranteed payments, coordination and medical monitoring.
online travel health advisories, emergency
records keeping, crew support medical advice,
statistical reporting and more.
CASESTUDY
Workingtogethertosavealife
“
MedAire has a
In 2005 Intel Corporation executive, simultaneously scanned the MedLink Jim’s story is among many
powerful mission.
Jim Wick’s heart stopped beating 45 database for the closest, safest, most MedAire happy endings. Because
minutes into a US domestic flight. appropriate medical facility for a the aircraft had the appropriate
You do wonderful
While two volunteers stepped diversion. They also arranged for an medical equipment – including the
forward to administer CPR and use ambulance and emergency personnel AED that restarted his heart, two
work that makes a the onboard automated external to meet the airplane on arrival. capable volunteers, a crew trained
real difference to
defibrillator (AED), the airline pilot Jim’s International SOS on in-flight medical emergencies,
was already in contact with MedAire’s membership enabled him and his and access to medical experts who
people’s lives
”
24/7 MedLink Global Response family to focus on his recovery while were just a call away, Jim was able
Center. International SOS focused on to make a full recovery. In fact, in
As the onboard volunteers managing logistics and organizing 2007, he visited MedAire to thank
brought Jim back to life, MedAire’s expert medical treatment in a city he the team in person and share his
communication specialists didn’t know. story.
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