ACS PLAYON
Cashless gaming is here PlayOn with any debit card, any time
One of the challenges for a casino is keeping the player in their seat and engaged at the game – Automated Cashless Systems, Inc (ACS) has designed PlayOn to do just that. We spoke with Stephen Warner, founder and COO of ACS, to find out more.
T
here are several ways to get funds in the modern casino – there is the ever-reliable casino cage and of course there are usually several ATMs dotted around the floor. Each of these has one thing in common – they
all require the player to leave the table game or slot machine they are playing in order to get more funds. ACS PlayOn remedies that, as Stephen Warner
explained to Casino International. Casino International: What is the background of
ACS, and what do you bring to the gaming floor? Stephen Warner: ACS is a payment solution company that’s interfaced with gaming; we’ve designed a solution that allows a patron to access their personal funds at the gaming position. It’s similar to an ATM transaction whether it’s at the kiosk or at the bank, or in a retail outlet. The Patron performs a PIN Debit POS (point of sale) transaction. We launched
gain acceptance both from the patron and more importantly the gaming operator. PlayOn allows an individual at a table game to access their personal funds wirelessly utilizing a hand-held device about the size of a cell phone. The transaction is a PIN debit transaction; PlayOn does not accept credit cards – we don’t want to incur debt to the patron.
CI: Would you have one at each table, or would one handheld be assigned to a cluster of tables? SW: Yes, each game is assigned and positioned with an individual handheld for game protection, control and accountability. The cost factor is very minimal to the casino and every operator that we have either installed for or have presented PlayOn to, game protection and control is a must!
CI: How has PlayOn been accepted by the operator and what have been the results so far in the market place? SW: We had an installation in 2016 where the
casino said, we will take 12 units as a trial. It was a 90-day trial and on day 42 they contacted us and
52 OCTOBER 2017
CI: Why not just use TITO? SW: Casinos have a tough time facilitating TITO completely across the gaming floor – meaning for both slots and tables – because there is a small percentage of crossover play, perhaps as little as one maybe two per cent as many believe. For the most
said – we are tearing up your contract and want to sign a long term deal - we want to facilitate the whole floor; this is an additional 90+ games - another operator increased from 10 games to 30 games in less than 60 days. Simply because of the success PlayOn has delivered!
CI: What is on the coupon that comes out – a
barcode? SW: We call it a PlayOn Voucher and the
appearance is similar to a ticket produced at the slot machine today, however the difference is the barcode is positioned lower on the voucher and the voucher is redeemed upon print - the voucher has no cash value.
The voucher simply acts as an accounting our PlayOn table game solution first to
and exchange item for chips extended to the patron, the voucher is dropped in the dropbox and used for reconciliation and accounting of what took place for that particular PlayOn transaction. Additionally, the ACS PlayOn financial management system does not interface with the CMS/SMS system on-property, we provide a standalone web based financial management system and written internal controls to the property.
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