INDUSTRY UPDATE THE BMA COLUMN
BMA – Positive news for bathroom refurbs
T
he BMA regularly initiates research to inform our understanding of overall consumer sentiment and industry trends, and our latest data has shown some positive news.
Our partner Opinium Research recently conducted a biannual poll of 2,000 UK adults to understand customer sentiment and intentions around bathroom refurbishments in the next two years.
The poll, conducted in February 2023, shows an uptick in the % of UK consumers planning a complete bathroom refurbishment in the next two years, back to the same level as June 2021. From their sample, more than a quarter of the UK population (26%) wants to complete a full bathroom refurbishment, with partial makeovers and replacing taps slightly up over the same period.
General repair intention is slightly down to 27% from 29% in July 2022. However, this is still the highest intended task, with replacing a shower control and replacing taps also at 27%.
As the cost-of-living bites, the intention to use professionals for bathroom maintenance or refurbishment has dropped, with 53% using a professional for a complete bathroom refurbishment. 40% would use a professional to replace their bathroom taps. Previous BMA research in 2022 highlighted the importance of using professionals within the bathroom and how influential they are in consumers’ decision-making processes. After all, a professional will ensure the right product for the right job is fitted correctly and to regulations, avoiding costly mistakes later. Regarding a complete bathroom refurbishment, 33% would rely on a recommendation from a friend or family member. Online recommendation sites such as Checkatrade were preferred, whilst local directories and professional bodies seem to have fallen out of widespread use for finding professionals.
The results of the poll are, overall, encouraging. With 26% of the population looking for a complete bathroom refurb, consumers still want to improve their homes and have the available cash, despite inflation. The positive news could be driven by numerous factors, such as adapting to multigenerational living or adopting more energy and water-efficient products. And as consumers look to save money, we could see an increase in the purchase of innovative products designed to cut energy and water bills.
Tom Reynolds Chief Executive of the Bathroom Manufacturers Association
For more information contact BMA on 01782 631619 or email
info@bathroom-association.org.uk
36 BKU MAY 2023
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