PHAM NEWS | MARCH 2025 8 News Review


Souped up supply strategy for plumbing products manufacturer


Irish manufacturer Instantor is enhancing its supply strategy by investing in a new warehouse in Doncaster to better meet UK demand for its heating and plumbing


solutions, ensuring efficient delivery to merchants and installers. Since its launch into the UK market last year,


Instantor has been servicing the UK through its warehouse based in Lisburn, Northern Ireland. Now that Instantor has gathered momentum in the UK, it’s expanding its infrastructure to ensure the demand for its products can continue to be met. The Doncaster-based warehouse currently has six months’ worth of stock available from Instantor and Tucson Pumps. It will operate a 72-hour standard delivery time, and next day delivery will also be available.


Andy Burton, head of marketing at


Instantor, says: “Our significant investment in further warehouse facilities marks a transformative milestone in Instantor’s UK growth strategy. This expansion ensures that we are well-equipped to swiftly serve the needs of merchants, installers, and specifiers, giving them reliable access to our premium heating and plumbing solutions. “Instantor is renowned for its press


solutions, which place ease of installation at the forefront of thinking. There has been a fantastic response to our products and we have built some wonderful partnerships in the UK. We therefore want to ensure that we can provide the best possible service to our customers, and our new warehouse facilities takes our supply capabilities to the next level.”


Take the path to full partnership


A new partnership programme has been launched by Stiebel Eltron to support installers in the transition to renewable heating solutions. The support scheme is designed to address the specific needs of professionals at different levels, whether they are new to the industry or experienced veterans, providing them with the necessary resources to develop their expertise. The Partner Programme includes a range


of benefits to support installers, including training, technical advice and planning, access to an online B2B web shop which offers additional discount levels, and customer lead generation. Partners who join will have the opportunity to graduate from Installer Partners to Professional


Discover HENCO at ISH 2025


Pre-Insulated Pipes: Robust, lightweight, and detectable pipes designed for heating and cooling networks, compliant with the latest Part L Building Regulations. The integrated insulation has a fi re classifi cation of BL-s1-d0, ensuring safety and effi ciency.


Pro-Fit System: A WRAS-approved push-fi t solution offering versatility across various applications. Its robust and lightweight design ensures a secure, fast, and straightforward installation process.


Energy-effi cient Underfl oor and Wall Heating system: Henco’s popular and sustainable system is engineered to provide even heat distribution throughout residential, commercial, and industrial spaces. Made with high quality, robust, detectable and sustainable materials and compliant with UK regulations and certifi cations.


Partners and ultimately to Specialist Partners, which offers the highest level of benefits. At each level tailored support and training is provided to help installers grow their expertise and progress their business to the next stage. Those who have reached Professional Partner will be listed on Stiebel Eltron’s installer search platform and have their services recommended by the company to potential customers. As a Specialist Partner, installers will receive additional access to customer-focused events, repair training, access to a dedicated technical support team, and ongoing marketing support. Heating professionals interested in joining can find more using the link below. ◼ phamnews.co.uk/325/03


Free commissioning on ACV products


Discover: Hall 6, C16 17-21 March 2055 Frankfurt am Main


ACV UK, a specialist in hot water solutions, is excited to announce the launch of two new free commissioning offers available across all products in its range. The first promotion offers customers


the chance to receive free commissioning when they install three or more ACV products in one plant room. Customers can choose from combinations such as the HeatMaster Evo, Evo S, and Smart L320 to qualify for free commissioning on all three or more chosen ACV products. For customers who install a total of ten


ACV products over the year, a new loyalty programme unlocks free commissioning for the remainder of 2025. To qualify, customers simply need to install and


Commercial heat pump demo suite


Visit our experience room at ISH 2025 to discover many more of our piping solutions.


Scan the QR to Discover more:


A new commercial heat pump demonstration facility has been launched by Kooltech Applied. Based in Fareham, near Portsmouth, the Applied Demo Suite features a fully operational commercial heat pump connected to all components up to the point of outlet, including a bespoke designed K-con thermal store and potable hot water vessels and all associated valves, stats and controls. Everything seen in the suite can be obtained and supported by Kooltech Applied (except the copper pipes). To visit the Kooltech Applied Demo Suite and to experience


this innovative


solution first-hand, contact the team at AppliedSupport@Kooltech.co.uk.


register the warranties of any ten ACV products (T&Cs apply). Customers can take


advantage of both promotions simultaneously. “With quality and excellence at


the heart of everything, we’re always looking at new ways to offer our customers more,” says Charlie Newell, director and general manager of ACV UK. “That’s why we’re excited to offer our latest promotion. By providing free commissioning, we not only guarantee a five-year extended warranty but also ensure optimal performance, maximum efficiency, and energy savings for both the end user and the client.” ◼ phamnews.co.uk/325/04


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