Internet of Things
REVOLUTIONISING RETAIL
Ruby Whipp, head of product at mpro5 reveals the top IoT use cases transforming the industry.
T
echnological advancements are continuing to transform the retail industry, with the Internet of Tings (IoT) leading
the charge. Research shows that retailers are implementing IoT solutions to enhance operational efficiency and improve customer experiences. Tese technologies can monitor various operational aspects, alerting maintenance teams to issues and providing precise details about their location and nature. Managers are then informed once problems are resolved. As consumer expectations evolve and competition intensifies, embracing IoT solutions is crucial for retailers aiming to maintain a competitive edge and foster sustainable growth. IoT technology refers to the network of interconnected devices
equipped with sensors and soſtware that enable them to collect and exchange data in real time. Tis connectivity allows for real-time data collection and analysis, leading to significant practical benefits. So, what does this mean in practice? From faster, more dynamic cleaning to better food temperature monitoring, improved crowd
18 | July/August 2024
and footfall management, and more reliable ways of managing in-store slips and trips, IoT cameras, sensors, and critically, applications that can get the information to workers, are revolutionising retail. Te latest IoT innovations allow retailers to
make informed decisions and respond swiſtly to changing conditions. Employees, from cleaners and technicians to security guards and others equipped with IoT process management applications, can quickly and effectively address issues by having direct access to essential information. Tis seamless integration of technology into daily operations has set new standards for efficiency and customer satisfaction in the retail sector.
Here are some of the many leading uses of IoT that are making significant strides in the retail industry:
Dynamic cleaning IoT sensors are revolutionising traditional cleaning practices by allowing for dynamic, needs-based cleaning schedules. In a
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