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Education & Training


Development at Lucid, argue although STEM is important, there is great power in also teaching young people soſter but more transferrable skills. Jamie says young workers should “equip themselves with skills that will last a lifetime” as “being able to inspire different ways of thinking, in conjunction with being a strong listener, is always valuable to help teams and companies both understand and overcome complex problems.”


The future of the classroom Technology is continuing to advance at a rapid pace, and at the same time the pandemic has transformed how we work – likely for the long term. Both factors mean that the skills we teach to young people must keep evolving. Paul McHugh, Area Director UK at Cradlepoint looks to a future where, “with connectivity and newer technologies, like virtual reality, students can learn from home or other countries just as well as if they were in a school.” As a result of this new environment, Paul says educators should be “encouraging independent learning and promoting diverse thought”, skills that will help them navigate a new digital age. However, providing a high quality of education will also rely on


having the right tools, whether in the classroom or for learning remotely. Matt Waring, Education Channel Manager at Logitech notes how by placing “a greater focus on tools like tablets and styluses that power students’ creativity, or video conferencing that keeps remote learners engaged”, students will come out of education “prepared to work in innovative ways, collaborate digitally with peers and feel confident with technology.”


Improving training in the workplace Transforming youth skills doesn’t stop in schools. In fact, it must be carried through to the workplace and across whole careers. However, training for younger member of staff currently places a lot of focus on technical skills. Stephen Paterson, Exec for Consulting at AND Digital believes that “businesses can no longer afford to take this approach – and should be looking to the so called ‘soſter skills’ people can bring to the table”. Even in a digital age, skills such as team working and quality listening should not be overlooked. Similarly, EJ Cay, Vice President, UK and Ireland, at Genesys says that traditional training “has neglected the increasingly


important skills of empathy and human interaction in a digital world” and that “we need to place more emphasis on these skills for individuals entering the world of customer experience.” Putting a focus on supporting


younger team members will pay off, says Sarah Gray, Head of HR at Exponential-e, especially in closing the digital skills gap. She recognised the importance of employers showing a “willingness to support new recruits with developing and nurturing these skills”, for “those organisations will be in a much better position to succeed.”


Tis focus can help dramatically transform the skills of the next


workforce for the better, put only if businesses want to put in the effort to give their new recruits as many opportunities to learn as possible. As Geoff Smith, CEO at Grayce puts it, “Businesses need to expand the provision of high-quality training for young people by exposing them to a broad range of opportunities to better equip them for the future.” It’s clear that as technology continues to advance, the skills and


learning opportunities we offer to young people must follow suit. Within the workplace, instilling a culture of continuous learning is key. In addition, diversity in the sector must continue to be encouraged, and with new working and learning environments, both businesses and schools will need to look at how technology can help teach and train the next generation. As our society continues to digitally transform, the need for


automation and robots is only increasing. Tis is reflected in the International Federation of Robotics’ estimation that robots will be used by over 50% of production operators in a decade’s time. However, to meet this potential, the future workforce must be trained in a whole host of new digital skills. Mark Gray, UK & Ireland Country Manager at Universal Robots,


sums it up well with, “Collaborative work by businesses, government and educators will be key in inspiring the engineers of the future, as well as ensuring new employees are equipped with the necessary skills for Industry 4.0”. He notes, “robots will be used by over 50% of production operators in a decade’s time. However, to meet this potential, the future workforce must be trained in a whole host of new digital skills”. Tis sentiment rings true outside of just robotics – training the workforce and young people with many new skillsets will be critical.


“Transforming youth skills doesn’t stop in schools. In fact, it must be carried through to the workplace and across whole careers. However, training for younger member of staff currently places a lot of focus on technical skills. Stephen Paterson, Exec for Consulting at AND Digital believes that “businesses can no longer afford to take this approach – and should be looking to the so called ‘softer skills’ people can bring to the table”. Even in a digital age, skills such as teamworking and quality listening should not be overlooked.”


28 | August 2022 www.pcr-online.biz


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