CONTENTS 10


4 NEWS: Harman Kardon announces Citation Series UK Roadshow for independent retailers in 2019


6 NEWS: Some highlights from CES 2019


9 NEWS: Reporting from TP Vision’s annual trade show 10 NEWS: 2019 marks 50 years of the TRIC Awards. Chairman, Richard Lindsay-Davies, tells us more


12 ADVERTORIAL: Brand new built-in from Belling 14 OPINION: Jamie Carter recounts his time at CES


16 OPINION: Rob Lane talks about the high street shopping revolution and the opportunities with omnichannel


20 THE ERT INTERVIEW: Beko’s Keval Shah says that 2019 will be ‘even bigger and better’


24 THE SECOND ERT INTERVIEW: Steve Scogings on his new role as CIH Chairman


26 CES 2019 REVIEW: A full round-up from this year’s extraordinary show in Las Vegas


30 ANALYSIS: Smart entertainment – smart speakers are dominating the market, but what’s next?


33 ANALYSIS: Smart appliances – now is the time to start offering connected kitchen appliances


38 DEALER PROFILE: Hughes Smart shares its story of how it started selling the smart home


40 CASE STUDY: ERT revisits its adopted Turning Point retailer, Ashley’s – formerly Trafalgar Electronics – to check out its rebranded store


The team: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Publication & Event Manager Mike Gammon 01372 414 299


mikegammon@ertonline.co.uk


Media Director Paul Ryder


info@ertonline.co.uk Design


jellymediauk.com


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