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CONTENTS


4 NEWS: Whirlpool scraps delivery surcharge for indie retailers 6 NEWS: D&G agrees five-year deal with Marks Electrical 8 REVIEW: EI Live! 2023: Business is buzzing in custom install!


12 PRODUCT FOCUS: A partnership forged in excellence: AWE offers a curated portfolio of high-end home technology products to Euronics members


14 INTERVIEW: Michael White from Electrolux Group chats to ERT about the company’s highlights of 2023 and its ambitious climate goals for the year ahead and beyond


18 PREVIEW: Electrical Safety First’s annual Electrical Product Safety Conference returns next month to discuss the issues and solutions around a net zero industry


22 REVIEW: IFA 2023 roared back into life this Summer. The show may have lacked star power, but there were still plenty of highlights, reports Steve May


26 PREVIEW: “We are shaping the future of our society.” Haier Europe CEO explains at IFA 2023 how the brand’s products help enrich their consumers’ lives


28 PREVIEW: “IFA is a core ingredient in the evolution of the CE industry,” writes Gekko’s Dan Todaro. He sends his report from the halls of Messe Berlin


32 ANALYSIS: HEATING: Winter is nearly upon us; it’s time to get out the electric heaters! Will McGill takes a look at what heating and air treatment technology is available


36 SHOPFLOOR: T21 Group’s Paul Laville discusses Black Friday 2023 and how indies can provide true extra value for their customers during this busy shopping period


Contact us: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Publication Manager Steve White 01622 699167


swhite@datateam.co.uk Contributors to ERT this month: Stuart Tickle, Steve May, Dan Todaro, Paul Laville, Rupert Cook.


To subscribe to ERT, visit: www.ertonline.co.uk/registration


Or to change you subscription details, email: subscriptions@ertonline.co.uk


12 22


28


Assistant Editor Will McGill 01622 699 185


wmcgill@datateam.co.uk


Event Manager Charlotte Steadman 01372 414 299


csteadman@ertonline.co.uk Published by:


Datateam Business Media Limited London Road, Maidstone, Kent ME16 8LY 01622 687 031


© 2023 Datateam Business Media ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016). Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Views expressed by the contributors do not necessarily represent those of the publisher, editor or staff.


Media Director Paul Ryder


pryder@datateam.co.uk


Artwork Editor Claire Noe


cnoe@datateam.co.uk


Features Editor Steve May


@SteveMay_UK


26 32


October 2023 ertonline.co.uk


14 3


@ERTonline


ERT


www.ertonline.co.uk


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