NEWS The venture is Uber’s biggest UK retailer partnership to date and Currys said
this builds on its growing online and delivery proposition, which already includes the ShopLive 24/7 video service and its one-hour Order & Collect service. The pilot scheme – which will be rolled out across 15 London stores – will run
for three months, where Currys shoppers can choose from a range of 1,800 items with the delivery powered by Uber’s technology and network of couriers. To order, customers will visit the Currys website or app and opt for ‘same day
delivery’ at the checkout (ordering up until two hours before store closing time). The delivery charge will be £5. Mark Allsop, Chief Operating Officer at Currys, said the world has shifted to a
hybrid way of working and more customers are demanding greater convenience and speedier delivery. “This new ‘from store to door’ delivery pilot with Uber is the next step in our exciting omnichannel journey.” And building on this growing side of the business, Currys also recently announced
4 Takeaway tech: Currys partners with Uber
Currys and Uber have announced a new trial where Londoners will be able to order small gadgets and get them delivered via Uber. The tech and delivery giants aim to get tech to homes across 12 London boroughs in as little as 30 minutes.
the appointment of Gillian Geraghty as its Omnichannel and eCommerce Director. She joins from George at ASDA, where she worked for more than 20 years taking the brand from stores to online and delivering consecutive years of annual sales growth. “I am hugely excited to take on such an important role at such a crucial time for
the business,” she commented. “Currys has been on a huge transformational journey and a major rebrand – the future is looking very exciting.”
Retail boosted by early Christmas shopping
The monthly Consumer Confidence Index from GfK increased three points in November, buoyed by a seven-point rise in the Major Purchase Index. Client Strategy Director at GfK, Joe Staton, said:
“Headline consumer sentiment rose despite decade- high inflation, fears of higher prices and worries over rising interest rates. One highlight for both physical and virtual retail is the seven-point jump in major purchase intentions in the run-up to Christmas. Is this a sign that shoppers are ready to bounce back after last year’s cancelled family gatherings, with a Christmas splurge in coming weeks? That’s how it looks.” Elsewhere, retail sales picked up in October –
according to the Retail Sales Monitor from the British Retail Consortium (BRC) and KPMG – as consumers started their Christmas shopping early. Figures rose by 1.3 per cent last month from the
same period a year ago, an improvement on the 0.6 per cent increase seen in September this year. However, electrical sales were held back by global logistical issues and microchip shortages. “Customer demand is getting back on track ahead
of Christmas,” said Helen Dickinson, Chief Executive of the BRC. “Retailers are doing everything they can to offer customers the choice and availability required throughout the industry’s busiest period, hopeful that
demand will continue right through the golden quarter.” Paul Martin, UK Head of Retail at KPMG, added
that confident consumers are heading to physical stores to make purchases, as online sales fell yet again in October.
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