MERCHANT FOCUS
without shortfall, which our customers appreciate.
“We have total confidence in Talasey’s products and if, on the rare occasion something does go wrong, Warren is attentive and straight talking and sorts it out. They have a good stock holding and we are informed of stock availability and potential shortages which helps us manage our customer’s expectations.
“The direct to site team means there’s the ability to offer a nationwide delivery service. The support offered by Talasey has enabled us to grow our business and gain customer loyalty because we can rely on the products arriving at a specified time and have total confidence in the product, which is important and gives the customer satisfaction that’s essential in a pretty competitive market,” she says.
New display area
Greener Landscapes has just completed its new display area which showcases its range of landscaping materials including natural and porcelain paving, cobbles & setts - as well as decorative stones, chippings and gravel. The display area has become an all- important draw for both landscaping customers and contractors to see close-up how the products look, and includes products under the Natural Paving banner - Talasey’s flagship high-quality, ethically sourced natural stone landscaping materials, as well as Vitripiazza, equally high-quality, hard-wearing porcelain paving and porcelain cladding that
can add a real sense of style to any patio or driveway area.
Talasey’s mission statement is: “Through our people, we strive to enrich the lives of others by providing landscaping solutions via a network of dedicated service providers.” It has recently moved into new state-of-the-art premises in Scunthorpe, after having outgrown its former site near Doncaster.
Not only is the four-acre site more than enough room, but it’s also enabled the firm to future- proof itself as much as possible. And being all under one roof has enabled it to unleash plans for even more growth – the focal point of which comes back to the same point of looking after its merchant customers.
Green is keen to host more trade days – and the Talasey On Tour initiative can do just that as it takes a mobile showroom to the merchants – so they can engage with their local customers. They are staffed by a knowledgeable team who are on hand to help landscapers understand product features and benefits and how Talasey could help them maximise sales potential. Its mini product awareness courses and demonstrations also provide great opportunities to touch, feel and see its products first-hand.
September 2023
www.buildersmerchantsjournal.net
Talasey’s national sales manager, Peter O’Loughlin, says: “We are constantly innovating and looking at ways to help our merchants sell more products – and this can only be achieved if they are knowledgeable and have full confidence in our products, and have the peace-of-mind to know we have their backs every step of the way.” BMJ
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