MERCHANT FOCUS
THE IMPORTANCE OF SUPPLIER SUPPORT
BMJ meets a merchant, specialising in landscaping, that understands the importance of getting the right support from suppliers.
L
ucy Green, director of Greener Landscapes gets straight to the point and asks suppliers: “What are you doing to support my business?” The Marwell-based business near Winchester, that Green runs with her husband James, has seen sizable growth and diversification as it approaches its 25th anniversary. Now one of Hampshire’s leading landscaping specialists, the company has also created a landscaping supplies arm which sells materials to both the trade and the public.
Set in a one-acre yard opposite Marwell Zoo, the landscaping merchant side has gone from strength to strength, which means Green has come to rely on landscaping partners such as Talasey, which has a vested interest in seeing that the Greens’ business keeps growing.
Supporting merchants with materials for displays – and sometimes installing them too – helps foster strong, long-lasting relationships – which in this case stretches back nearly 20 years: to when Talasey started
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life as Natural Paving. It became Talasey in 2018 to reflect the company’s diversification and the number of key brands including Luxigraze, Pavetuf and Piranha. Green says: “We chose Talasey as our product partner because they have supported our business, and over the years we have built a good working relationship. They have a comprehensive product range; a one-stop shop for landscaping products and provide a timely delivery service when supplying us with products and samples.
“The dual-branded brochures help us to showcase the product range and this year the separate stone and composite brochures have been received very well. We have one point of contact with Lianne which is valuable as she understands our business and turns around orders quickly and efficiently. That says, we also have access to product champions such as Kim and her team on the Piranha product side. Their knowledge and understanding enables us to quote effectively for composite decking and fencing products
www.buildersmerchantsjournal.net September 2023
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