Builders Merchants Federation Follow us
1180 Elliott Court Coventry Business Park, Herald Avenue Coventry CV5 6UB Tel: 02476 854980
info@bmf.org.uk www.bmf.org.uk
Our Top BMF Training Courses
Maximising Margin
We all know that it is all to east to go straight to discounting to get the business, but would you get it anyway? Many staff are not fully aware of the implications of discounting. Margin erosion is a key issue affecting the bottom line and how to deal effectively with customers expecting a discount is a key skill.
Key Learning Points:
1. Understand the difference between margin, mark-up, gross profit and net profit 2. Knowing when and where to discount 3. Build rapport and how best to deal with objections
Selling Into Merchants This course is aimed at Suppliers and it is an interactive workshop that will help supplier staff members to understand how merchants operate, the differences between independent and national merchants and how buying groups can affect purchasing decisions. Key Learning Points:
1. Understand how to identify new sales opportunities to sell products into merchants 2. Understand the influences on buying decisions and how to negotiate and handle objections 3. How to prepare and deliver a compelling pitch and become a preferred supplier
People Management Skills This course focuses on the effective management of people. It aims to equip managers with the skills to professionally lead individuals or teams, whilst maintaining good levels of productivity and meeting business objectives.
Key Learning Points: 1. Understand how to develop
and motivate individuals to realise their full potential and maximise their contribution towards business success 2. Learn new skills to help manage staff performance and discipline 3. Develop your verbal and no-verbal management communication skills
Increasing Sales on the Telephone
This course is designed to show delegates the best way to increase sales using the telephone. They will learn how to identify telephone sales opportunities and how best to tun them into profit. Key Learning Points:
1. Develop verbal communication skills 2. Identify customer needs better and learn how to promote quality features as benefits 3. Build confidence in selling skills and learn how to upsell
Presentation Skills
The ability to present effectively has never been more important in many roles. It may be presenting to colleagues, speaking at events or giving a product demonstration to a potential customer. The ability to influence and express oneself clearly is a ‘make-or-break’ skill in many job roles. Key Learning Points:
1. Learn how to structure a memorable and effective presentation 2. Become more influential and persuasive in your approach 3. Gain confidence through learning new skills and thus enjoy presenting more. For training course details
email:
marianna.peet@
bmf.org.uk March 2025
www.buildersmerchantsjournal.net
Palazzo Castiglioni
UFEMAT Conference to be held in Milan
The 65th UFEMAT Congress will be held in Milan from Thursday, September 11th to Saturday, September 13th, 2025.
Highlights will include: • Key reports and industry insights from CRESME, SERCOMATED, and REC • Industry networking opportunities • Visit to Mapei production plant • Visit to 4BILD (Milan-based building materials distributor) for a deep dive into the Italian building materials market and circular economy. • Gala dinner at the wonderful Art Nouveau Palazzo Castiglioni in Milan • Exclusive private visit to the Duomo Cathedral. The conference will also consist of an Annual General Meeting with the attendance of presidents and directors of national associations and European manufacturers of building materials. Connect with trade associations, merchants, and manufacturers from across Europe to expand and strengthen your brand in the European market.
There is also a special discount for all Members of the BMF Young Merchants group.
New Supplier & Service Member Engagement Executive
With David Dealtry having now moved on from the BMF to a role with one of our members’ we welcome Conor Bursnell as Engagement Executive - Supplier & Service who joined us in February. Conor brings a strong background in internal sales, with experience selling products to merchants and housebuilders whilst working recently at Keylite Roof Windows. His skills in planning, organisation, and coordination make him a fantastic addition to our team.
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