RETAILER SPOTLIGHT
June/July 2025
housewareslive.net
expensive. It’s exhausting, 22,000 steps every day, but it’s those moments when you meet a supplier with amazing products, and a John Lewis or a Fenwick’s hasn’t been to that section of the show, that you can get a deal at a great price. That’s a good feeling because you know, and hope, that customers will like it, and you might have just found yourself a great new supplier that no one else knows about.
Q: You are celebrating 50 years of Trevor Mottram, a tremendous milestone. How do you feel about it? How have things changed? SW: Well, I’ve been here for just over half that time, roughly 27 years, but it is certainly a great achievement. When you see many friends who’ve had to close their shops, I can only thank the wonderful people who have supported us. We’ve had some really fantastic people work here, all of whom have worked incredibly hard, and I’m always grateful for that. It’s lovely when customers come in and say, “I used to come here with my But the way people shop has changed drastically, as have people
themselves. It’s rather depressing when someone wanders in with earbuds in—you’re trying to talk to them, offer help or guidance, and they just say, A lot of the younger generation don’t really know how to be served—they
are so used to self-service that they forget how to interact in a shop. When I what they wanted before browsing. Now, people wander around glued to their phones, probably hunting for one particular thing, and then they say, “Why high-quality item. brands, and it’s no different in my shop. We don’t celebrate British or own brands enough, whereas before they were much more prominent. To celebrate our anniversary, some of our suppliers have kindly our Instagram.
14 |
Q: Which brands do you stock? Which products are selling well, and why do you think that is? SW: We stock a lot of British brands such as Silverwood Bakeware, Mermaid, At the moment, though, Japanese knives are really popular—that’s one of the big trends right now.
Q: Can you tell us about some of the highs and lows of running a business today? SW the end. I often worry it’ll be harder than it turns out to be.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40
