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Moving to store picking would create greater capacity and improve slot availability, increasing opportunities for customers to use same day delivery, express one-hour collection and Uber Eats delivery. Roger Burnley, Asda chief executive
A
sda has launched a programme of change proposals to transform parts of its business
in response to the changing demands of the retail sector.
The supermarket has seen a structural shift in customer behaviour towards online grocery during the pandemic, consistently growing ahead of the market, with delivery volumes doubling to reach levels that were expected to take nine years to achieve. Asda has increased its online capacity by 90% since last March to 850,000 weekly slots and remains on course to fulfil one million orders per week by the end of the year. To support the increasing number of customers who are choosing to shop online and will continue to do so, the supermarket now intends to expand its ‘in store pick’ model even further – creating 4,500 new roles in store-based online operations across the country.
Asda has also opened a collective
consultation on proposals to transform operations which includes the closure of the Dartford and Heston home shopping centres, impacting circa 800 colleagues, with future online orders in the South picked from local stores to deliver improved levels of availability, capacity and service.
6 March 2021
and president, said: “The pandemic has accelerated change across the retail sector especially the shift towards grocery home shopping and our priority is to serve customers in the way they want to shop with us. The last 12 months have shown us that businesses have to be prepared to adapt quickly to change and I am incredibly proud of the way we demonstrated our agility and resilience through the pandemic. As customer habits continue to change we have to evolve our business to meet these demands and ensure our business is strong and sustainable for the long term.”
its colleagues and customers on what this means for them in the coming months. The retailer has also been announced as the Principal Supermarket Partner for the United Nation’s international climate change conference, COP26, taking place in Glasgow in November. Research shows that shifting customers from a diet high in red meat, dairy and saturated fat, towards the Eatwell Guide could deliver benefits for our health as well as reductions in greenhouse gases of approximately 30%.
S
ainsbury’s will be helping shoppers improve their diets while helping to reduce their
impact on the environment one plate at a time. In late spring, the retailer will retire its ‘Live Well for Less’ brand motto and launch its new mission, focusing on ‘Helping Everyone Eat Better’ and will share more with
As part of its pledge to reach Net Zero by 2040 in its own operations, Sainsbury’s also committed to develop and deliver healthy and sustainable diets for all and will report on progress twice a year. On 17 June, Sainsbury’s will host its inaugural ESG day for investors, demonstrating that helping everyone eat better is imperative to its business strategy and long-term success. Taking its commitment to tackling climate change even further, the retailer will play an integral part in critical collaborative work between global leaders, climate experts and businesses at COP26 this year. Sainsbury’s recognises that an issue of this magnitude can’t be solved on its own but as a business of 172,000 colleagues, serving millions of customers every week, with access to a global supplier network, together we can be force for change.
At COP26, experts from across the
business will host and participate in events and talks showcasing the
leadership and innovation which has allowed Sainsbury’s to reduce its carbon footprint by 42% in the past sixteen years, despite growing as a business by 46%. Simon Roberts, CEO at Sainsbury’s,
said: “We have long recognised our responsibility to protect the environment and I’m extremely proud that we continue to lead the charge. Tackling climate change requires transformational thinking across industry and government and a willingness to collaborate globally. We are delighted to partner with COP26 and hope that it inspires our colleagues, customers and other businesses to rally together to protect and restore our planet for future generations to come.”
M
orrisons has opened a new store in Camden with a new fresh-food takeaway offer
called Market Kitchen. The store was officially opened by three colleagues that have worked at Morrisons in Chalk Farm since it opened in the 1990s. In the new Market Kitchen, meals are freshly made by a team of chefs. The meals can be collected or delivered to their doorstep via Deliveroo.
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