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NEWS


SPECIAL FOCUS Training F


ollowing the launch of its new website and brand positioning, Marstair has made a major


investment in its new UK mobile training unit. The unit showcases a range of Marstair products including cellar coolers, condensing units, wall and ceiling mounted evaporators and a CD3 close control unit, in order to demonstrate its capabilities to engineer wide variety of products for a variety of applications.


Marstair is committed to working closely with its partners to help them gain a deeper understanding and knowledge of the products, along with offering technical training support.


The company’s field based key


account managers and highly trained engineers will be taking the new training unit on a national roadshow commencing in November 2019, offering further insight into its engineering know-how. The dedicated training days will complement the in-depth technical assistance and support provided day- to-day by Marstair’s internal after sales teams. In partnership with Marstair’s


distributor network, the company will be holding regular training days and inviting contractors and installers to join at a variety of locations.


S


ince its launch last year over 2,000 installers have signed up to receive training on


Toshiba’s online training portal. It is available at all times of the day and enables subscribers to learn at their own and qualify for Toshiba’s seven year warranty. To date, the most


popular courses cover digital inverter (DI) and super digital inverter (SDI) splits, variable refrigerant flow (VRF) systems and controls, all of which underpin the company’s extended warranty scheme. Toshiba’s series of continuous professional development (CPD) modules have also proved popular since being uploaded in June. Cameron Beech, manager of Toshiba’s online training, said: “It has been a great success and exceeded even our own expectations. “Engineers like the ability to


log-in at a time to suit them and work through training modules at their own pace to update their skills. It offers a very convenient alternative that supports our classroom-based training, and can now also be used by customers of our UK distributors.” The portal uses a combination


of instructional videos, pictures and easy to understand snippets of information that users can study and return to at any time. To ensure users have absorbed key principles and knowledge, courses conclude with an assessment quiz; if answered successfully, users can print a certificate of completion. Toshiba offers an extended seven- year warranty on equipment based on the skills and competence of installers. Installers qualify for the extended warranty by successfully completing Toshiba courses, offered both online and in the classroom. To access online training, installers must have attended one VRF installation and service classroom- based course in person. Users have their own training account that records courses they have completed, either online or in the classroom,


with a unique identification number that is also used for equipment commissioning records. This provides automatic validation for warranty cover for equipment installed by each user.


Toshiba plans to develop the


online training programme over time, with the addition of new courses on system design and application, as well as key technology topics such as compressors and related components.


C


arrier’s Continuing Professional Development (CPD) module for consultants, developers and system designers’ highlights opportunities for large- scale energy savings using district heating and cooling schemes. Developed by Carrier in


conjunction with the Chartered Institute of Building Services Engineers (CIBSE), the module is designed to explain the growing need for integrated and efficient heating and cooling solutions to meet the demands of increasingly urbanised living.


According to a recent United


Nations report, ‘Revision of World Urbanization Prospects’, 81 percent of people in high income countries such as the US, UK, France, Canada and Australia already live in urban areas, and this is forecast to rise to nearly 88 percent by 2050. In order to deliver truly ‘smart’ cities, the module suggests that planners and designers will need to evolve sustainable heating and cooling solutions that are correspondingly clever. A key approach to developing


smart cities is the application of modern heat pumps employing low global warming potential (GWP) refrigerants as a means of maximising primary energy use, and harnessing secondary energy that would otherwise be wasted, to reduce overall environmental impact. In addition to capturing heat rejected from buildings to help meet heating and cooling demand, there is an opportunity to harness waste heat generated from other sources – such as power stations, data centres, metros, power distribution and industry – as a byproduct of their main activity. A recent European Commission report called ‘An EU Strategy on Heating and Cooling’ highlights that, theoretically, there is enough waste heat produced in the EU to heat all of the residential and tertiary buildings in the EU.


Carrier regional sales manager, David Evans, said: “Carrier was among the first manufacturers in the UK to develop district heating and cooling schemes that share HVAC plant across several buildings. With modern heat pumps running on low-GWP refrigerants, the savings in both energy and carbon can be substantial. The approach is good for the environment and good for end users, as it keeps running costs low. “With growth in cities and urban


living forecast to continue rising over the next few years, we believe this inter-building approach will grow, as the benefits are clear. Carrier is at the forefront with a comprehensive range of proven low-GWP chillers and heat pumps ready to meet the need.”


8 December 2019


www.acr-news.com


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