INTERNET OF THINGS
Not the big bang T
he prevalence of digital technologies with data mining and analytics tools is transforming nearly every facet of the modern economy. Many experts feel we are at the tipping point of an evolutionary process where businesses are realising the true power and potential of harnessing their abundance of data – fi rst to better serve customers, and secondly to grow market share and improve overall operational performance. It is a concept some have termed the ‘digital transformation’. One area where these potential benefi ts are particularly
transformative is in addressing concerns within the cold chain, such as: ensuring the safe handling of perishable foods from farm to table; reducing, controlling and managing energy and associated resources; and maintaining the commercial infrastructures of the grocery, foodservice, processing and distribution industries. Historically, cold chain stakeholders have made very discrete eff orts to improve operations in areas like energy reduction, refrigerant management, safeguarding food and improving human comfort. These important eff orts were often spearheaded by single departments or corporate entities focused on very specifi c outcomes based on their domain of interest or expertise. Each discrete action represented an important stepping
stone as our industry evolved in response to market pressures such as: Transitioning to energy-effi cient scroll compression technology in refrigerated seagoing containers
26 April 2019
John Rhodes, group president, Emerson Commercial & Residential Solutions talks about the evolution of technology in industry.
Moving away from high-GWP HFC refrigerants toward more sustainable, environmentally friendly alternatives in commercial refrigeration
Providing tools for convenience store operators to automate temperature monitoring and record keeping of their expanded food off erings
These all were – and still are – necessary steps towards achieving a more holistic, enterprise-wide perspective. With the vast amounts of data available today and the computational horsepower to analyse it, business leaders have new opportunities to innovate and bring more comprehensive management to cold chain activities – and provide previously unimaginable value to consumers. Instead of working within only a refrigeration system to improve energy consumption or merely using controls to enhance comfort, market leaders are looking horizontally across their enterprises and supply chains for broader insights, deeper intelligence and the ability to make more strategic operational decisions.
For those business leaders who have taken steps along the journey of digital transformation, their customers have rewarded their innovations with increasing loyalty – which of course translates into improved market share. These are the companies helping to drive trends and winning the hearts and minds of consumers in the modern marketplace. The true industry leaders thriving in this brave new world are those who have made the commitment to
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