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sponsored by The OEM is also future proofed against the
changing nature of the food and beverage sector. As their customer’s needs change, they can offer their products without any barriers to implementation.
Service-ability Another approach made possible by digital transformation is the ‘as-a-service’ option. Too often this is seen as only possible from software vendors but, again, there is a valuable opportunity for the OEM. By adopting a ‘machine-as-a- service’ approach, the OEM can include cloud-based monitoring that acts as a value-add for the customer by accessing data from products in situ, not just testing conditions. This is beneficial for the customer who will have access to a support system that is just as focused on keeping the asset running as they are. It is also beneficial for the OEM who can take that data and use it in the development of future products. Servitisation creates peace-of-
mind for the end user. Onsite operators may have access to the same information, but the OEM (as the expert that created the asset) has an in-depth, on-demand, knowledge of the status of their
Feature
MACHINE BUILDING, FRAMEWORKS & SAFETY FEATURE
product. Any small spikes in temperature, increased vibration, or changes in any other of the monitored variables within an industrial environment, can be examined and actioned before snowballing into larger issues, avoiding costly unplanned downtime. OEMs and manufacturers are both in crowded markets and both looking to reach their target
Growing consumer expectations and
increasingly stringent regulations mean, when it comes to remaining competitive, modern F&B manufacturers must sprint to stand still
customers who have constantly changing requirements. Just like the consumer of food and beverage products making purchasing decisions based on a company’s ethos, manufacturers will make purchasing decisions based on an ability to consistently improve, which goes hand in hand with advancing a digital transformation journey. Where OEMs have the advantage is that they can offer the capacity for continuous improvement by removing barriers and supporting the end user with their goals. As manufacturers push to make
their operations more efficient and remain agile to the needs of the market, an agnostic OEM will be an OEM of choice – one that can adapt to customers wishes as they take steps on their digital transformation journeys. OEMs are free to focus on their expert offering and create bespoke products; manufacturing operators are all free from drowning in a sea of software systems; while business owners can rest-easy knowing their OEM can provide cost- effective solutions that integrate with the entire enterprise.
SolutionsPT
www.solutionspt.com
SEPTEMBER 2023 DESIGN SOLUTIONS 15
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