Technology can enhance the work we do, but it’ s not the star of the show


. . . empathy might not sound as cutting- edge as A I , but it’ s still the most important tool in the L & D toolk it


The humanity of learning L&D isn’t about programming people with knowledge like they’re USB drives. It’s about creating environments where they can explore, connect, and apply that knowledge in ways that matter to them and their organisations. What technology does brilliantly is


remove some of the friction in delivering these experiences. Generative AI makes personalised, context driven experiences possible. Platforms can connect colleagues across continents with the click of a button. But while these tools are clever, they’re not insightful. They don’t understand the nuances of a struggling team dynamic or the quiet employee who has


eat idea bt la nfidene hat where humans come in. Our job as L&D professionals isn’t just


to deploy the latest tech, or churn out content en masse, it’s to ensure that tech fosters connection, sparks curiosity, and ultimately helps people perform. If the experiences we create become impersonal or transactional, we’ve missed the point.


More accessible, more connected One of the most exciting shifts in recent years has been the increased focus on accessibility. Technology is making it easier than ever to create training experiences that work for more people. Voice recognition software, captions, screen readers, and even VR simulations have pened d that ee ne fimly led for many employees. This isn’t just a win for compliance, it’s a win for humanity. When we make learning truly accessible, we’re not just ticking a box; we’re saying, “You belong here.” And that’s a message that sticks far longer than any ahy teh eate ee ld Connectivity, too, is transforming how we think about learning at work. Whether it’s using Slack channels for real-time llabatin  deliein eible mobile-friendly training modules, we an n eah peple in ay that fit thei lie nt t thei fie hedle Breaking free of the traditional ties to “The LMS” as a place employees drudge towards at the command of their line managers. But more tools doesn’t always equal better learning. Without care, connectivity can feel isolating, another ntifiatin in an already overwhelmed inbox.


18 | learnevents.com


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68