Feature
The balancing act
Unicorn Training delves into how traditional e-learning can be combined with apps and games
providing the answer to all your learning and development (L&D) challenges. But are you left any the wiser in terms of actually identifying the L&D needs of your staff or students, and ensuring your organisation gets what you need from what they learn as they develop in their careers? There is no doubt technological advances
G
are rapidly changing how the role of L&D is delivered. But determining how these opportunities can fit within a coherent learning strategy for your organisation
o along to any training event and you will be assailed by the latest utopic solutions: individual pieces of technology each
has arguably never been more perplexing. Peter Phillips, CEO of Unicorn, explains: “We have to strip learning back to basics and look at it as a challenge to help people learn in a way that achieves behavioural change and yields lasting benefit to both the organisation and them as individuals.
“The way we all digest information on the move 24/7 is completely different now to 20 years ago, and, of course, the explosion in digital and social technologies holds great promise for L&D professionals. But that can sit uncomfortably with heavily regulated organisations for whom formal, mandatory training still rules.”
Never forget To resolve that conundrum we have to look at
how people learn, or more pertinently, how they forget. You may be familiar with Ebbinghaus’s forgetting curve. This shows how learners typically forget 50 per cent of what they learn within an hour if they don’t apply it. The longer we wait to apply newly acquired knowledge, the more likely we are to forget it – that could be, on average, 90 per cent of what has been learnt within the first month. The forgetting curve highlights the importance of regularly refreshing learning and putting it into context to ensure true retention. Mobile technologies provide the ideal delivery medium for short-spaced learning reinforcement to achieve this, and apps have naturally become an increasingly big player in encouraging more informal learning
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