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FOODSERVICE CONSULTANT


CONTENTS 16


27


18


FEATURES WORLDWIDE NEWS & VIEWS


3 WELCOME LETTERS From your FCSI Worldwide president and regional chairs


8 AROUND THE WORLD Major constructions across the globe


10 THE INTELLIGENCE Joe Schumaker FCSI looks to baseball and Simon Sinek's ‘Why’ principle for inspiration. The FCSI Educational Foundation prepares for the second edtion of its Foodservice Essentials for Effective Design (FEED) Workshop in January 2025. The Secret Chef discovers that each day spent not learning or sharing knowledge makes it harder to find joy in the kitchen. Plus, the latest industry news from across all three FCSI regions


COVER STORY 66


My Kitchen: Hamilton Goss of Johns Hopkins University in Baltimore


6


27 THE FOODSERVICE DESIGN CERTIFICATE PROGRAM AT WKU Launched at Western Kentucky University (WKU) in 2023, and developed and pioneered by the FCSI Educational Foundation (FCSI EF), the groundbreaking Foodservice Design Certificate Program will give visibility to the profession as a viable career path. Amelia Levin speaks to the program instructors and members of the FCSI EF board on this "watershed moment" for


the whole profession


18 IN PROFILE: CHEF AND HUMANITARIAN ANDRÉS TORRES The former war correspondent turned chef and humanitarian has spent the past three decades helping communities across the world. His tireless work was recognized with the 2024 Basque Culinary World Prize


22 THE FCSI INTERVIEW Bettina von Massenbach FCSI of OYSTER hospitality specializes in succession planning and nurturing talent. “I’ve always found it important to focus on how we deal with each other,” she tells Michael Jones


THE AMERICAS


32 PROJECT: FRIENDSHIP VILLAGE, TEMPE, ARIZONA, US Andrey Teleguz FCSI of Scopos Hospitality discusses pushing the boundaries of what’s possible in senior living foodservice at Friendship Village


ASIA PAC


34 PROJECT: NEW WORLD HOIANA RESORT & GOLF, HOI AN, VIETNAM The vast New World Hoiana resort on Vietnam’s central coast allowed foodservice consultants CKP to push the boundaries of innovation and creativity, says senior vice president Vant Tan FCSI


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