Operations
HOSPA 2024 is set to take place on 14 November at the Royal Lancaster, London.
Inspirational leaders awards One of the highlights of HOSPACE is always the evening’s gala dinner – and 2024 will be no exception, as we look to announce the winners of our Inspirational Leaders awards. This year does bring an element of change though, as we’re excited to introduce a new category for Inspirational Commercial Leader of the Year, where we acknowledge those in the industry who have made a real difference to the commercial success of a hotel or group. The Inspirational Leaders awards are testament
to the incredible talent within our industry, recognising those individuals who have made significant contributions and demonstrated outstanding leadership. We all know the challenges of working in hospitality and it’s our inspiring leaders who help us not just overcome the challenges but thrive as we adapt to meet them. The wonderful thing about our industry is that there are so many people doing incredible things that we have countless examples of inspirational goings on. Our awards offer the chance to provide the recognition that people so deserve – even if they don’t actively seek it – as we rely on people to nominate those who have been carving an inspirational path.
Tipping legislation
As we move into the latter part of the year, the challenges and opportunities within the hospitality
Hotel Management International /
www.hmi-online.com
industry continue to evolve. At HOSPA, our mission remains to support and connect hospitality professionals, providing a platform for learning, discussion and recognition. A key development that’s set to come into play for UK hoteliers though is imminent new tipping legislation.
“The challenges and opportunities within the hospitality industry continue to evolve. At HOSPA, our mission remains to support and connect hospitality professionals, providing a platform for learning, discussion and recognition.”
As an industry, we’re poised for a major
regulatory change as the new legislation comes into force in October 2024. Originally scheduled for implementation in July of this year, the delay has granted operators additional time to align their practices with the new legal requirements. However, with the autumn deadline rapidly approaching, it is essential businesses ensure they are fully compliant when the law takes effect. The crux of the new legislation is to guarantee that hospitality workers receive 100% of the tips left by customers. This marks a significant shift from previous practices where employers could retain a portion of tips, often used to cover administrative or other sundry expenses. The move towards full transparency and fairness in tip
39
Ceri Breeze/
Shutterstock.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53
