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Contents


28 Key technologies for the future of smart buildings ISE 2024


Design 30 A sense of place Hotel design is increasingly becoming more than just an aesthetic; it reflects the property’s identity and helps draw out the guest’s experience of the local culture. Abi Millar speaks to hoteliers across the industry who are bringing the surrounding area and the history of the property to bear on the design.


On page 33


Give your guests the best with quality laundering Miele


Operations 41 Invest in tomorrow Since the pandemic, hotels have struggled to recruit the staff they need, with competition from other sectors rising all the time. No wonder so many operators are moving towards more holistic recruitment programmes, offering a range of appealing benefits for apprentices. Young people, for their part, are at the centres of these developments. Andrea Valentino investigates,


hearing from Anjana Raza, head of social responsibility at the Sustainable Hospitality Alliance.


44 The annual conference to unite the industry HOSPACE 2023


Spa & wellness 46 The high-tech touch


The world of spa and wellness changed forever with the onset of technology, from cryotherapy chairs to multi- sensory experiences and meditation pods. Designed for a more comfortable and relaxing wellness experience, wellness technology helps cultivate an immersive and accessible environment for hotel guests. Ellys Woodhouse speaks to Anna Bjurstam, wellness pioneer at Six Senses Spas and Wellness, to find out more.


30


51 Enhanced spa experiences through fragrances Kemitron


Food & beverage 52 Waste not, want not Food waste is one of the main emergencies facing our planet, not least in the hospitality sector, with hotels dumping roughly 79,000t of leftover food each year. Beyond the obvious ethical and environmental challenges, that is a shame from an efficiency perspective: leftover food can be used in a variety of interesting ways, even as some hotels are working to cut the amount guests put on their plates to begin with. Andrea Valentino talks to Jeffery Smith from Six Senses Hotels Resorts Spas and Adam Crocini from Hilton Hotels & Resorts to learn more.


46 6


52 Hotel Management International / www.hmi-online.com


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