Operations ■ ■ ■
patterns (consistent ways of thinking, feeling, and behaving)
reactions (the thoughts, feelings and behaviours that reveal their capabilities)
impact (the effect they have on others).
So, how do we replant our self-awareness? The good news is that self-awareness can be cultivated. Acknowledging that we may have subconsciously boosted our own sense of self-awareness and accepting that we may, indeed, have fallen victim to the better than average effect is a start. Rebuilding and strengthening our metacognition through psychological coaching will prepare us for that ‘mind gym subscription’ inspired employers are now making available.
Research suggests that a very miniscule amount of people are actually self-aware.
■ ■
■ reduces conflict and supports resolution,
predicts self-development, acceptance, and productivity
supports self-control, creativity, pride, and self-esteem.
Surprisingly, 95% of people think that they are self- aware, but research suggests that only 10–15% of people have good self-awareness.
As simple as self-awareness As the readers of Hotel Management International are highly successful business leaders, you may think that, in all groups, hoteliers are likely to be over- represented in this 10–15%. This is not true, and, in fact, there is evidence to suggest the opposite. The better than average effect (BTAE) is the tendency for people to perceive their abilities, attributes and personality traits as superior compared with their average peer. BTAE increases with rank and seniority. “Compared with executives and front-line leaders, executives overvalue their empathy, adaptability, coaching, collaboration, and (ironically) self-awareness,” Tasha Eurich, an organisational psychologist, said on the topic recently. Experience and age are also risk factors for BTAE – experienced leaders are more likely to over-estimate their abilities than the less experienced. However, those who have dramatically improved their self-awareness in adulthood possess seven types of insight that those who lack self-awareness do not: ■ ■ ■
values (the principles that guide them) passions (what they love to do)
aspirations (what they want to experience and achieve)
■
fit (the environment they require to be happy and engaged)
42
Mindfulness – so in vogue in the corporate world – is highly effective for people that successfully practice it. For some, it does not feel like a good fit. Part of the barrier is that some of us conflate mindfulness with mindful meditation practices – think 5am starts and yoga mats. The mindfulness irony is that while it appears that almost everyone knows about it, it is increasingly difficult to achieve. We are living in a world with a pace and range of stimulatory demands that our brains were not designed for. We have convinced ourselves that we are managing multiple demands by ‘multitasking’ (‘attending’ meetings while checking and replying to messages and emails).
What we are doing, in fact, is attention switching. As well as being ineffective, there are significant cognitive, social and emotional problems associated with constant attention switching. If mindfulness is on a spectrum, the opposite would be ‘mindlessness’ (coined by professor of psychology Ellen Langer). Persistent and chronic attention switching or numbing out by doom scrolling on screens is mindlessness. We can move towards mindfulness by moving away from a life oozing mindlessness throughout our awake time. We can simply begin by practicing an act of restrain from digital devices. As we are creatures of tiny habits, introducing a tiny-hour-long break in between checking anything and everything digital (smartphones, tablets, laptops, smartwatches, desktops, and wearables) will provide interruption-free oxygen essential for our starved senses. Within the IDG framework, we aim to involve more of the human being than our intellects, and also involve how we relate to our thoughts, feelings, values and bodies in our view of development. RESILIR is working with EHMA to provide emerging and current leaders’ inner development for sustainable outer impact. After a self-awareness online seminar in May, we will deliver two further learning webinars in September and November of this year: Psychological Safety and Compassionate Leadership. ●
Hotel Management International /
www.hmi-online.com
Gianni_Buonsante
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