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Hotel Management International Summer 2023


Editorial Editor Phoebe Galbraith


phoebe.galbraith@progressivemediainternational.com Sub-editor Liam Murphy Production manager Dave Stanford Group art director Henrik Williams Designer Martin Faulkner Head of content Jake Sharp


Commercial Client services executive Ruchita Marwaha Publication manager David Chai david.chai@progressivemediainternational.com Managing director William Crocker


Hotel Management International (USPS 6243) is published quarterly by Progressive Media International, which is a member of the Audit Bureau of Circulations, and is an offi cial publication of the European Hotel Managers Association.


Registered in England No 06212740. ISSN 2041-2452 © 2023


All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. While every effort has been made to ensure the accuracy of the information in this publication, the publisher accepts no responsibility for errors or omissions. The products and services advertised are those of individual authors and are not necessarily endorsed by or connected with the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher.


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Spoils of summer T


he next few months look to be busy for the hospitality industry, as travellers jet off to enjoy the summer months, with over three quarters of travellers planning leisure trips between June and August,


according to TripAdvisor’s latest Season Travel Index. This comes despite the difficult past months of financial, economic and geopolitical concerns as hopeful holidayers are expected to try new experiences and spend more, with young travellers and city breaks dominating travel demand. One experience that travellers are eager to try is the new and growing trend of immersive spa and wellness. The increasingly popular spa offering is set to make waves as guests can experience multisensory rooms and treatments, as we find out on page 43. Hotel operators are also looking to bring the popularity of hotel bars back to life. A pivotal part of hotels, Scott Gingerich of IHG and Hilton’s Adam Crocini discuss how they are boosting the appeal of their hotel bars on page 32. We also hear from Scarlet Hotels, Post Ranch Inn and Accor on page 48 to find out they are bringing new standards of environmental consciousness into their hotel designs. As the industry heats up for another scorching summer, I hope you enjoy the latest edition of Hotel Management International.


Phoebe Galbraith, editor On the cover: Post Ranch Inn


Below: Dolce Hotels and Resorts by Wyndham


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