Technology Emerging
technologies
There is a vital need to understand how technological advancements can improve guest experiences in the hotel industry, as well as fi nancial bottom lines. Luckily, HFTP competition winners are providing insight. Juliette Girardin explores how the metaverse can offer event organisers a space to experiment and Obiora Ndili offers a solution to Africa’s tourism issues.
to narrow the focus of research and explore the ways that technology can be uniquely used in the hotel and lodging industry. For years, HFTP has supported these students in their research efforts through the HFTP/MS Global Hospitality Business Student Blog Competition. The results, as seen below, speak for themselves.
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Leveraging the power of the metaverse Event risk management is critical to ensuring the safety and security of attendees, personnel and the venue. It takes time and effort to identify, assess and mitigate possible risks to an event’s success. Yet,
tudents in advanced hospitality programmes such as the Master of Science in Global Hospitality Business are in a remarkable position
because most events are constructed over a few days and only happen once a year, it is difficult to think of all the possibilities. With the rise of the metaverse, the work of risk managers may become more effective and secure. The metaverse is a multi-user virtual area in which people can engage with each other and with virtual items in a completely immersive and interactive environment. The metaverse’s potential applications are numerous, and one area where it can be especially effective is in enhancing risk management in events. The hospitality industry, particularly the events
sector, is no stranger to risk management. Event organisers have to deal with a multitude of risks ranging from security, health and safety, financial, legal and reputational risks, among others.
Hotel Management International /
www.hmi-online.com
Kachka/
Shutterstock.com
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