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Above left: ePod is an essential tool for timber merchants operating high-volume, multi-drop deliveries Above right: Klipboard now offers a fully connected, integrated ecosystem
maintain. Many deliver and collect items with transport solutions. And increasingly, they differentiate by fabricating or manufacturing. That’s why we’ve built a portfolio of solutions that support every part of that value chain.” The message at the event was clear – the rebrand isn’t just a name change. It’s a fundamental shift away from a collection of powerful, yet separate solutions, to a fully integrated ecosystem of business management solutions - designed to help trade-focused businesses grow faster, serve better, and operate more efficiently. Whether it’s tallying timber, providing guided picking, managing inter-branch deliveries, or forecasting stock across 100+ depots – Klipboard now brings everything together in one place.
HALF A MILLION HOURS OF INNOVATION Over the past year, Klipboard has doubled down on its commitment to solving real customer problems through product innovation. At the recent Konnect event, DJ Jones revealed that the company had invested more than 500,000 hours into research and development in the last 12 months alone. “That’s time spent building, improving, and transforming the tools our customers use every day,” said Mr Jones. “This isn’t innovation for innovation’s sake – it’s about delivering meaningful improvements that drive measurable impact.”
From smarter automation to deeper system integrations, the result is a continuously evolving ecosystem designed to stay ahead of industry challenges and help clients to work faster, grow stronger, and deliver more for their customers.
POWERING GROWTH THROUGH SMARTER PAYMENTS
One of Klipboard’s standout announcements this year was the launch of its integrated payment solution, designed to give
distribution, wholesale and trade businesses more flexibility, speed and control when it comes to taking and managing payments. Built in partnership with leading global payment provider Adyen, Klipboard Money enables users to accept payments anytime, anywhere – whether that’s on-site, in-branch, over the phone or online. It’s fully integrated into the wider Klipboard ecosystem, which means no more clunky terminals or manual reconciliation.
With real-time visibility over cash flow, and full PCI DSS compliance, Klipboard Money aims to simplify financial management for trade organisations, while enhancing customer experience. Businesses can offer their customers more ways to pay, from card payments and bank transfers to digital wallets and flexible payments – supporting everything from one-off transactions to recurring billing.
“Klipboard Money gives our customers everything they need to take payments anytime, anywhere. It has fast business payments, automated reconciliation, and PCI DSS-compliant security – bringing everything together in one place,” said Lochan Sim, vice- president of payments.
“Whether you’re delivering materials to site, managing a busy trade counter, or running an eCommerce store, Klipboard Money has been designed to help unlock working capital and reduce admin – so you can focus on growing your business, not chasing payments.”
AI POWERED DECISIONS FOR TIMBER MERCHANTS
In the fast-paced sector that is timber and building materials, where order volumes are high, product variation is complex, and customer expectations keep rising, access to timely, accurate information is everything. Klipboard’s new suite of AI-powered tools are designed to help timber merchants make better decisions, faster – and keep operations moving without bottlenecks.
One of the standout products within its AI product suite is Klipboard Copilot – a natural- language AI assistant that gives staff across the business instant answers to common queries and can be used to carry out admin- heavy tasks instantly.
Whether it’s checking on stock levels across branches, pulling up past pricing for a customer quote, or reviewing seasonal demand forecasts. Klipboard Copilot aims to make it possible to get the information you need, when you need it, without chasing reports or waiting on other teams. “Klipboard AI helps businesses to find the right solutions, fast,” said DJ Jones. “It’s about giving users the tools they need to act quickly, confidently and accurately – whether they’re on the shop floor or speaking directly with a customer.”
SMARTER TECH, FASTER GROWTH, STRONGER FUTURES
For merchants and distributors across the timber industry, 2025 marks a turning point – not just for the wider trade landscape, but for the technology that powers it. The transition from Kerridge Commercial Systems to Klipboard has introduced more than a new name: it’s brought a new way of thinking, says the company.
Instead of siloed products and disconnected processes, Klipboard now offers a fully connected, integrated ecosystem – purpose- built to support every part of a growing trade business. From quoting, tallying and fulfilment, to delivery, payment and reporting – every tool is designed to help timber merchants operate faster, with greater control and confidence.
With half a million hours of R&D invested, bold new AI tools for smarter decision-making, and solutions like Klipboard Money giving merchants more control over cash flow, the business says it has shown that it’s not just evolving - it’s leading. ■
www.ttjonline.com | July/August 2025 | TTJ
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