Dundela Pharmacy


Dundela Pharmacy is on Belmont Road in Belfast. It is owned by David McCrea whose late father John opened the pharmacy in the front room of a terraced house in 1959.


“The actual premises are a delight to walk into, bright and cheery. The staff are equally bright and cheery and always helpful and friendly. They simply go out of their way routinely to help. They know their patients and customers personally and take time with us as individuals, something that is sadly lacking in so many walks of life. They live out the well worn phrase “going the extra mile!” David Simpson


“I have been getting my medication from Dundela for many years. All the staff are so friendly and helpful. They go above and beyond to help with any problems you have. They know all their customers/patients by first name. No matter how busy they are, they still take time to chat to you, asking how you’re keeping. They are an amazing team and nothing is too much for them. They definitely get my vote.” Janet McKeown


“Dundela is an absolutely fantastic community pharmacy. The pharmacists are friendly, knowledgeable and always willing to answer queries. The other staff go above and beyond for our regular meds and are so friendly to our children. It’s exactly what a community pharmacy should be like!” Nicola Woods


“As a regular customer of Dundela Pharmacy, the staff go above and beyond to help. Always there for you when you need them. Have been there throughout my illness. Nothing is too much trouble. Gave support to my daughter with her illness. Big thank-you to them all.” Elizabeth Archer


“Very friendly and professional staff who are willing to go the extra mile for their customers. If I have a problem that I don’t want to go to my GP with, I can go to my pharmacist at Dundela for assistance that I know I can trust. It is a pleasure to deal with every member of staff here. They are gems.” Ghislaine Creelman


“David and his marvelous staff are so important to our local community, nothing is too much trouble for them. I don’t know how I would cope without them and without Trevor delivering mine and my husband’s medications. They are a lifeline for many of us.” Carol Gillespie


Parkes Pharmacy


Parkes Pharmacy is an independent pharmacy based in Gilford. It was acquired by the Hunter family in 2024.


“Great pharmacy with excellent staff who look after me very well. Customer service is out of this world. Every couple of weeks/month I routinely have to collect my food, water and medication here which is all set out, bagged and ready. Nothing is ever a problem.” Aaron Glover


“The pharmacist there, Jude, has been amazing. I had a private consultation with her and she was so reassuring and provided me with the advice, medication and support I needed in a totally non-judgemental and calm way. She and the staff there go out of their way to be friendly during often difficult times.” Hazel Haworth


“Parkes is always a well-presented shop, run by lovely staff. I receive a personal and professional reception from whatever staff member is dealing with me that day. I’ve received great advice and a level of attentive care that other pharmacies should strive towards. The pharmacist Jude is especially wonderful, as is Charlotte. Great bunch of girls who work hard at what they do.” Louise Beckett


“This pharmacy is a wonderful homely place, the staff are fabulous and I would highly recommend.” Claire Lyons


“The staff are always welcoming and will always treat you with respect. You are not just another customer. For repeat prescriptions, they always keep you informed of when it requires follow up with the GP to renew. Customer service is excellent and nothing is ever seen as a bother.” John Pryce


“The girls in this pharmacy go over and above for all their customers. They always have a smile on their faces and a kind word for everyone. Always a pleasure to go into.” Valerie Fearon


And a few more about our winners - Balmoral Pharmacy


“Gerry and the team have been providing me and my family with tailor-made, personalised healthcare for years. Never without a smile, a kind word and professional advice. I wouldn’t go anywhere else.” Siobhan McLean


“Been using Balmoral for years. The owner Gerry is the best pharmacist I have met. Extremely friendly and couldn’t be more helpful. He puts in a lot of work helping the older generation in this area. He has a lovely team of staff who are very professional and knowledgeable.” Hilda Elliott


“Everyone in the pharmacy is so helpful and nothing is too much trouble. My 4 year old calls them his ‘pharmacy friends’ because he was ill for a few years and was always in and out with me collecting prescriptions. Every time we go in everyone makes a fuss of him.” Christine Fleming


“This is an excellent community pharmacy. We know the staff by name and they take great care of our family. We have multiple health conditions in the family and multiple generations. We are all well looked after and so grateful to the staff who go out of their way to look after us all the time. We are so very grateful to them and we’d be lost without them. I don’t think they realise how vital their service is. It is extremely reassuring to have these hard-working, caring and intelligent professionals giving us their advice on care on a frequent basis.” Helen McCann


“A really great pharmacy, every time you go in you are greeted in the most genuine way, as if you are a friend that goes way back. That goes for the owner Gerry and he has instilled the same relaxed attitude to all his staff. They are all just being themselves but you feel included in their one big family. It shows you can be professional, jovial, respectful and polite all in one and it’s not manufactured in any way. I like the way the pharmacy has evolved through the years, they have expanded the premises and built up the services offered, I recently availed of their travel vaccine service and it was top notch.” Brendan Wilson


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