Philosopher Albert Schweitzer once said, “The three most important ways to lead people are: by example, by example, and by example.” By thrice mentioning “by example,” he was emphasizing that repetitively demonstrating desirable behaviors is an effective way to compel others to adopt them. So, imagine if you could instill a lifetime of good examples into employees before you hire them. You’d likely be molding ideal leaders capable of lifting your legacy to new heights.
Generations Of Leaders
S
ome parents have successfully managed to accomplish that feat with
their own children; others are actively shaping their successors to ensure their family business continues to thrive after they step down. At Universal Insurance Programs, for instance, one mother’s exceptional example has generated two generations of energetic, ambitious women.
Self-Made Leader Randy Tipton, chairman of the board for Phoenix, Ariz.-based Universal Insurance, has been in the insurance industry for nearly five decades. After graduating from high school and getting married, she landed an entry-level job at an
insurance company. She was 17 years old and eager to learn the ropes in what was a “male-dominated world.” Over the years, she educated herself, reading insurance-related materials, attending educational seminars, and studying to obtain insurance licenses. Tipton says she had to “be sharp, professional, and prepared,” but being a minority helped her build the resilience and confidence she needed to grow. “Challenges help make you stronger.”
Tipton made some strategic moves
to grow and learn in this industry, including working at Transamerica Insurance for 10 years. While there she reached the position of assistant
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MiniStorageMessenger.com
regional manager and was often the only woman in the conference room. She acquired so much knowledge in her roles at this company, but a desire to be closer to the client prompted her to apply for an open position at Phoenix-based MiniCo Insurance Agency, where she spent five years learning the intricacies of under- writing for self-storage and the nuances of the industry. At the time, MiniCo produced a trade publication, Mini- Storage Messenger, in which the company would promote its various insurance products—a cross-promotion strategy that appealed to Tipton.
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