point of sale ..... point of sale .. CAB-LINE CUSTOMERS SET TO BENEFIT
FROM OVER HALF A CENTURY OF EXPERIENCE
The team at West Mid- lands insurance specialists Cab-line offers an unrivalled level of service, under- pinned by almost 60 years of industry expe- rience.
The dedicated team at Cab-line are special- ists in the market and with a combined expe- rience of almost six decades, provide tai- lored insurance solutions to meet the needs of the private hire, public hire, minibus, fleet and coach sectors.
“As the majority of the team have been with us for many years, some having left and returned again, our customers are enjoy- ing building relationships with
ety of different pay- ment terms as well as optional legal expens- es and public liability cover (up to £10 mil- lion).
Insurance
certificates can also be issued on the spot, (subject to terms and conditions).
MEET THE TEAM
The Cab-Line team (Left to right): Stephen Banks, Jackie Twynham, Darren Winsper, Amy Wooten and Richard Davies.
some familiar faces once more!” explained Stephen Banks, Cab-line man- ager.
“Our customers can rely on their trusted Cab-line partner to
review their require- ments and draw on their wealth of experi- ence to deliver bespoke insurance solutions at competi- tive rates.”
Cab-line offers a vari-
Stephen Banks, Cab-line Manager Stephen, who heads up the five-strong team, works closely with insurers while supporting each team member, ensuring he has a full and in-depth understanding of cus- tomer needs and how insurers can assist Cab-line in meeting those needs. Stephen has held his current
INSURE YOU GET CONNECTED!!
If you are from the Staffordshire area then no doubt you will have heard of Connect Insurance. They are a family owned insur- ance broker’s and have been servicing the Stoke-On-Trent public faithfully for the last twenty years. Out- side of Staffordshire they may appear as a new entity, this is largely due to the fact they have never adver- tised nationally. Word of mouth and a great reputation for friendly and efficient service, along with competitive rates of insurance have been all the advertising Connect Insurance have need- ed for the last two decades. This is demonstrated here by comments from Mr Vincenzo Errico who has been a Connect Insurance customer for over a decade “ Connect Insurance have always given me truly excellent service,
PAGE 92
the first couple of years I was insured with them I used to shop around at renew- al, just for my own peace of mind, but they were always the cheapest. Now I don’t even bother, I am con- fident they always find me the best deal”. However, as a compa- ny, Connect Insurance have significantly grown during this suc- cessful time, and are now confident they have the manpower and expertise to offer their truly exceptional service nationwide. “We have a remark- able portfolio of taxi insurance providers. This has been built up over a number of years and we have developed excellent and trusting relation- ships with all of our insurance suppliers” stated company direc- tor, Viv Gilroy,” These relationships have given us access to extremely competitive
insurance rates”. In our current eco- nomic climate and with insurance brokers downsizing or selling out to larger conglom- erates, Connect Insurance are certainly a buck in the trend. It is truly a testament to their work ethic and good relationships with their insurance providers that they are still able to offer a vast amount of products. Business develop- ment manager David Howitt stated “A large amount of brokers are having their current taxi schemes restrict- ed or totally withdrawn by their suppliers. This shows the importance of having great rela- tionships with your insurance partners, as Connect Insurance have not lost a scheme in many years, which is why we have such a vast amount of taxi policies to suit any driver, whether a new badge
holder or a veteran taxi driver with maximum no claims discount”. In addition to this Con- nect Insurance have recently modernised their taxi office, which is based in Hanley town centre, and now has a warm and wel- coming open plan office. They even boast free customer parking for their local customers. Connect Insurance now have in place a taxi team with over 50 years experi- ence between them and a wealth of knowl- edge at your disposal. If you would like to see how much Connect Insurance can save you then why not call them on 0500 280 281, Connect Insurance are so confident that they can save you money they will even pay for the call.
See our adverts on pages 14, 16 and 18.
position for three years but has been at the company for seven.
Richard Davies, Account Executive As account executive Richard is responsible for new business development and looking after the needs of a number of key clients. With over 15 years in the busi- ness, Richard is an industry heavyweight who started his career at Cab-line.
Darren Winsper, Account Handler Also focusing on growing the Cab-line business, Darren is responsible for identi- fying new business leads and converting them! A local lad, Dar- ren has been with the
company for nine years.
Jackie Twynham and Amy Wooton, Account Handlers Jackie handles all of the administration in relation to the Cab- line, motor trade, wedding and execu- tive hire schemes and has been in her cur- rent role for eight years. Amy provides administration support for the team and is approaching two years’ service. For further infor- mation on how Cab-line can assist you and your business, call one of the experi- enced team today on 0843 357 1278. See our advert on page 36.
iCabz.com A UNIQUE NATIONAL
CAB BOOKING WEBSITE!
iCabz.com allows cus- tomers to book their transport require- ments in three simple steps and with com- plete piece of mind no matter where they are in the UK or if they are travelling to the UK. We work with licensed cab firms that are monitored for reliabili- ty and safety and utilise quality fleets, including reputable private hire compa- nies.
Our service
highlights are: • National coverage • 24 Hours/ 365 Sup- port
• Simple and easy to use interface
• Unique real time booking system
• Single point of con- tact
We are looking for operators nationwide in the UK to provide transport services to our customers. The size of your company is not relevant, what is important to iCabz is that you provide a first class service to our customers each and every time they use our service. To register with iCabz as a partner or for more infor- mation, please visit our website (
www.icabz.com) or see our leaflet enclosed .
PHTM OCTOBER 2010
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