TOPS IN BURTON UPON TRENT 5 TEN TAXIS:
If you have never been a visitor to the area of Burton on Trent, it’s well worth checking out: apart from being in a lovely part of the country, Burton offers some cracking tourist attractions.
If you’re into Victorian engineering splen- dour, the Claymills Victorian Pumping Station shows how steam was harnessed in the most efficient way possible during the nineteenth century.
And if you know your brews (and fancy sampling some of the real deal), the National Brewery Centre is unmissable: re-opened in 2010, the Centre incorpo- rates the former Bass Museum and tells the story of the birthplace of British beer, its people and the history of brewing in the UK.
Of course if you need transport when you get there, what better way than to book an executive vehicle with 5 Ten Taxis. This forward looking transport provider opened in the Burton area in 2005 with five vehicles; today their fleet numbers 65 – all owner-driven - and they cover the whole of Staffordshire, to the tune of some 8,000-plus bookings weekly on average.
5 Ten covers the lot: regular daily taxi/PHV service, airport transfers, execu- tive travel, local tours, courier delivery, account work (some 30 per cent). The business is overseen by Director Arshad Afsar and the staff includes two dispatch- ers and two telephonists.
WHAT A TREASURE!
Three guesses what’s coming next: the answer to how 5 Ten Taxis copes so well with their growing business – it’s largely down to their booking and dispatch sys- tem provided by Cab Treasure.
We’ll let Arshad (known as Archie) tell the story: “For over a year now we’ve been using Cab Treasure, having moved from another provider. With Cab Treasure we have grown our business by over 30 per cent in the first year of using their system, both with drivers and customers.
“This is mostly due to the rich features that Cab Treasure offer: we have IVR, app bookings, Web and Hotel Booker and a really easy to use book- ing platform. The system takes the pressure off the dispatcher at busy times and works very well.
With reviews from its customers that are full of superlatives, such as: “extremely reliable”…”very professional”… “offers a personal service”… “excellent customer service”… those are always the best form of advertising.
Their professional approach is paying off in a big way, so never mind “five’ll get you ten” – there’s no point betting on a sure thing: 5 Ten Taxis of Burton is right up there with the best in transport provision.
“In fact we are just in the process of opening up a new office very soon to ser- vice even more customers.”
Address:
In this fast-moving and very competitive era for this industry, 5 Ten Taxis recog- nised that with their Cab Treasure bespoke system they had acquired some- thing that none of the competition in the area has got: a cost effective system backed 24/7 by a designated sales man- ager, tailor-made software resulting in smoother and faster dispatches, and the increase in both drivers and business over the last six months in particular.
Arshad has said that he’s happy for any- one to visit the 5 Ten Taxis site so they can see the system in operation, and the fact that “he’s happy he made the change.”
5 Ten Taxis pride themselves in providing the highest level of service, with a versa- tile range of vehicles and smartly dressed drivers who are willing to go the extra mile to provide a smooth and friendly service.
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Telephone: Website:
Year firm started No. of vehicles: Types of vehicle:
5 TEN TAXIS
Unit C 37 New Street Motor Park, Burton on Trent DE14 3QW
01283 510510
www.5tentaxis.co.uk 2005 65
Private hire saloon/ hackney carriage WAV
Licensing Authority: East Staffordshire BC Cost of:- Operator licence: Driverʼs licence: Vehicle licence: Standard fares:
£452 £370 £164
HC meter start rate £2 PH start £3
Booking system: Phone system:
Gold by Cab Treasure Emerald by Cab Treasure
MAY 2019
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