GLOBAL TAXI BOOKINGS IN 2022:
This second edition of the Global Taxi Industry Trends Report highlights challenges and successes, covering January through to June 2022 in four major regions: the UK & Ireland, North America, Australia & New Zealand, and Europe. This report also takes a deeper dive into topics such as the global driver shortage and taxi booking across different venues. The data presented is collected from Taxi Butler’s booking devices installed in venues worldwide, providing insights into the business-to-business (B2B) taxi booking industry.
Head of Sales at Taxi Butler, Laurence Docherty, mentions that “2022 was a reassuring year for the industry, especially compared to 2020 and 2021. With businesses, travel, and the hospitality industry operating in full swing, the first half of 2022 saw an average growth of 242%, as compared to the same period of the previous year.”
By mid-January, Key takeaways
l The taxi industry saw 242% growth in H1 2022 vs H1 2021
l May 2022 saw over 13% more bookings than in May 2019 (before the pandemic)
l Airports witnessed 300% growth in B2B taxi bookings since 2021
l Hotels witnessed 169% growth, almost 2.5 times more bookings than in 2021
l UK & IE saw a 557% increase in bookings in Q1 2022 compared to 2021
22 businesses and
international travel had resumed, gradually easing all regulations, and the taxi industry was bouncing back. As public venues opened for business, there was an increased demand for public trans-portation, especially taxis. Q1 2022 witnessed a whopping 107% more trips than in Q1 2021. February 2022 had 112% more bookings than in Feb 2021, with promising growth from that point onwards, as consumers’ preferences were slowly switching back to private transportation. By Q2, after a tough couple of years, local cabbies and taxi companies were thrilled to
JANUARY 2023 PHTM Transition into 2022
The pandemic impacted demand for taxis in 2020, 2021, and 2022, leaving an indelible mark on the industry. However, global taxi bookings have been steadily growing from January 2021 until June 2022. Oct 2021 to Jan 2022 saw a drop in taxi bookings. In early 2022, new Covid variants resulted in tighter restrictions, cancelling several New Year’s Eve events and celebrations worldwide. Even though the industry operated with a quarter of the average number of cars, it can be noted that January 2022 saw an increase of 180% in bookings than in January 2021.
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