What should we misses?
near
learn from
Safety and performance are often perceived as conflicting aspects of shipping. In the aftermath of an untoward event, typical safety interventions or fixes bring about more stringent procedures or more procedures, retraining, replacement of people, and changes to work conditions, argue Professor Andy Smith, School of Psychology, Cardiff University, and Dr Romanas Puisa, Thales Group.
These changes are not necessarily for the better. Consequently, the interventions can be postponed, amended or waived. Neither ‘just culture’ nor retributions - i.e. carrot or stick - seem adequate. Fortunately, there have been significant advances to resolve this conflict to a win-win situation. Early safety integration through systems engineering practices and system safety allows for safer designs at a lower cost.
In turn, onboard safety management can benefit from the ideas of resilience engineering and the positive view on safety management (aka Safety II). The assumption here is that failure is the flip side of success, and hence constraining work to improve safety inevitably inhibits performance. Instead, we have to learn how people effectively work at the fringes of safety and performance and yet manage to avoid accidents. “Near misses”, which are specific instances of successful accident prevention, represent the ultimate source of knowledge for future success.
The International Safety Management (ISM) Code requires reporting and analysing near misses, incidents, and accidents, identifying risks, and developing safeguards. The Code reasons that “it makes good business and economic sense because it can improve vessel and crew performance
and, in many cases, reduce cost”. A near miss is defined as a sequence of events and/or conditions that could have resulted in an accident without timely and effective recovery. Hence, a near-miss is safety management at work. The Code contains a separate chapter on near-miss reporting and investigation.
Strangely, near misses are often perceived as close calls, symptoms of poor safety management and, hence, as highly undesirable. This negative connotation has roots in the accident pyramid (aka Bird’s triangle), familiar to safety professionals. The pyramid is commonly misinterpreted as suggesting more incidents for every significant accident and even more near misses or events with no consequences. Hence, more critical events can be prevented if more anomalies are identified.
Although it may have been reasonable for occupational accidents in the 1930s, it is inappropriate today. There is no systematic relationship between small and big failures with pre and post-incident events in modern socio-technical systems such as large passenger and cargo ships and oil platforms. When it comes to near misses, the situation is notably different. Near misses have no consequences and represent normal safety management activities.
110 | The Report • June 2022 • Issue 100
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