INSURANCE FOCUS
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Today, Björn is Enterprise Supply Chain & Security Risk Management Specialist at Zurich Insurance. He joined the company over four years ago and is based in Switzerland, helping to minimise financial negative impact for global clients. With more than 25 years’ experience in protecting company assets, it’s a role he is particularly well qualified for, having previously held senior supply chain security roles in both the Manufacturing and Logistics sectors.
Or, to put it even more simply, when it comes to supply chain resilience, he understands the big picture and the perspectives of all stakeholders. Now he plans to use this experience to help TAPA EMEA continue its transformation.
Given his background, Björn wants to see members using all the benefits TAPA has to offer. He uses the analogy of someone joining a gym and thinking it makes them fitter but then not joining in any of the programmes or taking advantage of the tools and professional support on offer. “In my work, I still see a lot of companies which do not have supply chain security programmes, and the insurance industry is smartening up to this. I am always encouraged when a company tells me they are a member of TAPA but that only has true value when they can show me real documentation that proves they are meeting the TAPA Standards and using other tools like the Incident Information Service (IIS) to support loss prevention.”
He adds: “Companies in the insurance industry have been members of
TAPA for a long time. The reason is because the Association has supply chain security Standards which, implemented using a risk-based approach, can have a positive effect on reducing cargo theft losses. We obviously want to promote an industry standard that helps loss prevention. The challenge is that in every company there are various functions. We talk mostly to the Risk Manager. He or she needs insurance and they do not always know the true cost of loss, i.e. if you hadn’t lost the shipment you wouldn’t have to fly your sales guy off for two days to deal with the incident and you wouldn’t have claims etc. So, when you add it all together, people start to realise that if they lose a cargo shipment, it can actually cost them a lot of time and money, and often more than they expected. An effective supply chain security programme involves all stakeholders in the organisation that are affected when a supply chain does not function properly.
“TAPA members are primarily security managers of Manufacturing and Logistics companies and, in some organisations, it works great
because security management is actively involved with logistics and procurement management. There’s a team approach and a clearer understanding of everything involved. But we also see situations where it’s a standalone battle for the security manager, and I think that is where insurance companies are seeking to do more and where TAPA can help by creating more awareness of the full impact of cargo losses. This will give our members some ammunition to speak to senior management and say this is an added value solution which will increase the resilience and supports the strategy of our business.”
He is a strong proponent of TAPA’s Security Standards because “on a worldwide level, there are not many other standards. TAPA has become the world’s best-known supply chain security standard.” TAPA’s Facility Security Requirements (FSR) and Trucking Security Requirements (TSR) are, of course, considered by the Association to be the minimum standards needed to manage supply chain risks.
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