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AIRPORT AWARDS Best airport for customer service 2018


WINNER: Singapore Changi Airport (SIN)


Connecting people since its maiden flight took off in 1981, Changi Airport is today a major global air hub welcoming 62.2 million passengers a year, and is the world's sixth busiest airport for international traffic. Changi Airport prides itself as a retail haven with over 400 retail and service stores, as well as 140 F&B outlets covering 90,000 square metres across 4 terminals.


CATEGORY AVERAGE SCORE


AIRPORT CUSTOMER SERVICE APPEALS TO


Leisure travellers Senior travellers


Travellers from AsPac 7.3 8.52 CATEGORY FINALISTS


2nd: Tokyo Narita International (NRT) – Score 8.13 3rd: Seoul Incheon International (ICN) – Score: 7.98 4th: Vancouver International (YVR) – Score: 7.92 5th: Dubai International (DXB) – Score: 7.89


www.travelretailawards.com 27


WINNERS TOTAL SCORE


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