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VOLUME 25, NUMBER 5


CONTENTS 6 MEET THE 2018 LARGEST PROVIDERS IN SENIOR LIVING


See data from the largest 125 providers across senior living, including leaders in assisted living, independent living, memory care, and CCRCs. Additionally, see a list of the largest not-for-profi t providers.


DEPARTMENTS


OPERATIONAL EXCE LLENCE


40 Change Agent Profi le: Bruce Chernof, MD, FACP, The SCAN Foundation


46 Thought Leader Profi le: W. Aaron Conley, Urban Land Institute Senior Housing Council


48 Considering Quality Before Making an Investment


50 What Is the Cost of Workforce Turnover?


3 EDITOR'S LETTER


52 FROM THE EXECUTIVE DIRECTOR'S DESK


54 THE HEART OF SENIOR LIVING


56 ARGENTUM ADVOCATES FOR YOU


58 PEOPLE AND PLACES


Be sure to visit argentum.org and subscribe to receive Argentum Daily, our daily e-newsletter, for access to the latest news, research, and initiatives related to senior living.


CONNECT WITH ARGENTUM argentum.org/facebook


argentum.org/twitter argentum.org/linkedin SEPTEMBER/OCTOBER 2018 ARGENTUM.ORG 5


26 42


IDENTIFYING THE MOST CRITICAL PROJECTS FOR CAPITAL PLANNING


Learn about building a strategy for capital planning, including how to prioritize investments and how to measure ROI.


CLOSING THE TECH INFRASTRUCTURE GAP AT SENIOR LIVING COMMUNITIES


Review opportunities for evaluating and addressing a gap in tech off erings with consideration for spending and ROI.


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