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Job openings in the industry Nearly nine in 10 respondents (89 percent) said they currently have job openings that are difficult to fill. Within this group, the biggest challenge is


finding applicants for health care and food service positions. Eighty-nine percent of re- spondents with difficult-to-fill job openings report challenges finding health care employ- ees, while 67 percent said they are having difficulties filling food service positions. Four in 10 respondents with difficult-to-fill


job openings said they are having a difficult time filling administrative and cleaning/ maintenance positions (see Figure 3). According to those surveyed, these un-


filled job openings are having a negative impact on growth in the senior living in- dustry. Nearly nine in 10 respondents said difficult-to-fill job openings are having a significant (34 percent) or moderate (53 percent) impact on their company’s ability to grow and be successful (see Figure 4).


“There may have been a time when workforce was the responsibility of our HR departments. This survey demonstrates why operators are adopting new strategies for recruitment and retention as key to their organizational growth and success,” said Brent Weil, Argentum vice president of workforce development.


Trends in the workforce Forty-four percent of respondents said they are getting fewer applicants for job openings than two years ago, while only 16 percent said there are more (see Figure 5).


FIGURE 3: Health Care Positions are the Most Difficult Job Openings to Fill Percent of Executives Who Say They are Having Difficulties Filling Open Positions in the Following Areas*


Health care positions Food service positions Administrative positions


Cleaning and maintenance positions


89% 67% 41% 39%


**Based on respondents who say they have job openings that are difficult to fill.


FIGURE 4: Workforce Challenges are Impacting Growth


The Extent to Which Executives Who Say These Difficult-to-Fill Job Openings are Impacting Their Company’s Ability to Grow and Be Successful*


Just a little 11%


Not at all 2%


Moderate 53%


Significant 34%


**Based on respondents who say they have job openings that are difficult to fill.


FIGURE 5: Fewer People are Applying for Jobs


Trends in the Number of Applicants for Job Openings at Senior Living Communities, Compared to Two Years Ago


More than two years ago 16%


Fewer than two years ago 44%


About the same as two years ago 39%


Source: Argentum survey, August 2018 SEPTEMBER/OCTOBER 2018 ARGENTUM.ORG 35


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