VOLUME 28, NUMBER 5
CONTENTS 8 TECH TAKES ON NEW ROLES
Technology was critical to engagement throughout the pandemic. And with innovations and new services, tech’s role is only getting stronger.
DEPARTMENTS
OPERATIONAL EXCE LLENCE
28 Need inspiration or information? Download a senior living podcast.
42
Encore.org's Eunice Lin Nichols on how intergen- erational programming is still thriving.
49 “Not Another Second” project brings moving and personal stories to the world.
MEMORY CARE
43 Thought Leader: Validation method pioneer Naomi Feil offers fascinating stories and insight.
7 EDITOR'S LETTER 45 EQUITY & INCLUSION
46 FROM THE EXECUTIVE DIRECTOR’S DESK
48 EXECUTIVE DIRECTOR QUICK TAKES
49 THE HEART OF SENIOR LIVING 52 ARGENTUM ADVOCATES 54 PEOPLE AND PLACES
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MEET THE BEST OF THE BEST HONOREES
Powerful innovations, ideas that advance health—and some fun, too.
22 33
INSPIRATIONS FROM ACTIVITY DIRECTORS
Through the pandemic and beyond, they offer creative solutions.
PUTTING THE ENGAGEMENT BACK IN DINING
New dishes, new designs, and cultural connections bring excitement.
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