OPERATIONAL EXCELLENCE
Expanded salon services With the difficulties in getting haircuts, styling, manicures, and other personal care services during the pandemic, communities looked to adding salon services if they had none and renovating them for more ca- pacity or modernization. Spa services are growing in popularity with some communi- ties welcoming residents’ guests who want to join them in a spa day.
Auriaʼs Melrose Manor features a public cafe that has become a popular neighborhood spot.
community itself feels like a neighbor- hood—encourages engagement within and outside the community. Structures, open grounds, and amenities have all served as “gifts” to the neighborhood where senior living communities are newcomers. One of the most ingenious examples of
this is Everlan by Dominion of Clemson (Clemson, S.C.; McMillan Pazdan Smith Architecture, Banko Design/Stuart Barber interiors), which has a broad, comfortable porch for relaxing and dining that faces the single-family homes across the street—the design itself encourages friendly “hellos.” The Everlan community is part of a larger planned development, so residents have access to shops, a village green event ven- ue, and a farmers market. The community also gives back: Part of the design includes a large sunken landscaped courtyard with multiple seating areas and walkways, open to the public and the community alike. Auria Senior Living’s Melrose Manor encourages community interaction with a café (Johannesburg, South Africa; Kunz Raubenheimer Architects, Metaphor Design/Barry Kaganson interiors). Café Auria, a bright indoor/outdoor spot that “spills out onto an outdoor deck under old Jacaranda trees” is open to the community and has become popular with residents of the surrounding suburb. Just outside of Chicago is Atria High-
land Park (Capitol Seniors Housing and Atria Senior Living; Mosely Architects,
Studio Six5/Dora Kay interiors). One of its stated goals from the planning stage was to become “a true neighbor.” To ensure the community’s presence and profile would fit the surrounding neighborhood, it took inspiration from the nearby historic Ward W. Willits House, designed by Frank Lloyd Wright, and considered one of the first great Prairie School houses. The broad windows characteristic of the style also let in lots of natural light, and the roof overhangs of that aesthetic serve to conceal mechanical equipment. The provider also created a new public walkway and open grounds area as its gift to the neighborhood.
Outdoor activities spaces Making it convenient to have more outdoor activities had become more important even before the pandemic made it a somewhat safer way to socialize. Dog parks and res- ident garden beds are a feature of many new communities, such as Oakmont of East Sacramento (Oakmont Senior Living, OSL Construction/Gallaher Companies architects, Gallaher Companies Crystal Robinson interiors).
“Pod” dining Newer designs and renovations make it eas- ier for small groups to dine and celebrate events together, whether through a private dining room that can be booked by a group or through arrangements of screens, walls, or table groupings. Belmont Village Aliso Viejo uses visual cues both structural and through interior design to set off special dining areas.
Design at HarborChase of Stuartʼs common areas subtly delineates conversation groupings. 40 SENIOR LIVING EXECUTIVE SEPTEMBER/OCTOBER 2021
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