VOLUME 30, NUMBER 1


CONTENTS 8


GREAT LEADERSHIP Learn the ways in which senior living leaders lead now.


DEPARTMENTS


OPERATIONAL EXCE LLENCE


32 Leaders are here. What leadership is and how to fi nd the right ones.


MEMORY CARE


37 Silverado CEO explains the tools he uses to make his company special.


WORKFORCE DEVELOPMENT


42 HAEP award winner recipients stand out in the crowd.


7 EDITOR’S LETTER 28 WOMEN IN LEADERSHIP 44 ARGENTUM ADVOCATES 50 PEOPLE AND PLACES


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15


BOLD CHANGE


Argentum's strategic vision seeks to bring fresh ideas and strategies to meet senior living's new challenges.


20 48


DEIB IS HERE


Diversity and inclusion are more than phrases to learn, but takes leaders to make the movement a culture.


TAKING FLIGHT


Join a World War II veteran on his journey in the sky, as a special Heart of Senior Living story emerges.


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