NEWSDESK
Lanes Group Head of CCTV Chris Wilde
National CCTV centre achieves ‘phenomenal’ milestone
Drainage and wastewater specialist Lanes Group has passed a major milestone in its development of a national CCTV processing centre – creating what it believes is the largest service of its kind in Europe.
All 20 commercial depots operated by the company, plus its specialist sewer rehabilitation division, now have all CCTV surveys processed at the centre in Eccles, Greater Manchester.
Data for other CCTV drainage surveys carried out for water companies is also beginning to be processed by the central team, which is setting new standards in the quality of survey reporting.
Lanes Group Managing Director Kevin Moon said: “We wanted to create a step change in CCTV reporting performance to support our strategic business plans, and deliver exceptional value for customers.
“It’s clear that we’re achieving that. Getting asset investigations right is at the core of any drainage service. In these terms, the impact made by establishing this national CCTV processing centre has been
phenomenal, and our customers are the main beneficiaries.
“The improvement in the quality of our survey data, in terms of its accuracy, richness, and accessibility, and the speed of our reporting, has been truly remarkable.
“The new CCTV centre is a strong and scalable technology-led service platform that has greatly improved productivity and will be a key asset as we drive future growth of the business.”
The new CCTV centre takes advantage of advances in cloud technology that allow data to be transferred directly from worksites to the growing team of CCTV technical specialists in Eccles.
Plymouth, Bristol and Cardiff were the first depots to have their survey reports processed centrally, with more added over the last five years.
In 2019, the CCTV centre processed data for 221,000 metres of pipework. In 2023, that figure had increased six-fold to 1,282,760 metres. In 2019, 1,302 survey reports were processed. In 2023, the total was 6,971.
Since 2019, 3,200 km – 2,000 miles – of pipes have been surveyed centrally, equivalent to single pipeline from London to Cairo, in Egypt.
Conservative estimates indicate changing to the digital system has saved print and hardcopy report preparation costs totalling over £310,000 (at 2019 prices) since April 1919, equivalent to nearly £70,000 a year.
Development of the CCTV centre has been led by Lanes’ Head of CCTV Services, Chris Wilde, who has devised new in-house quality standards for survey reporting.
64 | January 2025 |
draintraderltd.com
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