TABLE OF CONTENTS FEA TURES Professional Development
Effective Performance Evaluations Bench Marks
Frederick Brant Rentschler (1887-1956) Legal Corner
DOT Reinstates Direct Observation Collections Your Business
Getting the Buy-in Parts Bin
Lead Acid Aircraft Battery Warranties 18 22 28 24 40
DEP AR TMENTS FROM THE EDITOR ...........................4 READERS SPEAK .............................6 PEOPLE ON THE MOVE .....................38 NEWS ......................................44 EVENTS ....................................62 PRODUCTS .................................64 AD INDEX ..................................68 FROM THE PUBLISHER ......................70
BRAD R. TOWNSEND, CHAIRMAN, NBAA MAINTENANCE COMMITTEE
Profile – Cover Story
DOMmagazine.com
D.O.M.® magazine is published bi-monthly. All statements, including product claims, are those of the person or organization making the statement or claim. The publisher does not adopt any such statement or claim as its own and any such statement or claim does not necessarily reflect the opinion of the publisher. Printed in the USA. POSTMASTER: Send address changes to D.O.M. Magazine at P.O. Box 175, Milton, WI 53563. All rights reserved. Permission to reprint articles or quote excerpts granted only upon written request.
PUBLISHER Greg Napert, (608) 403-4210
gnapert@DOMmagazine.com
NATIONAL ACCOUNTS MANAGER Danny Faupel, (920) 988-6633
dfaupel@DOMmagazine.com
NATIONAL ACCOUNTS MANAGER Bob Graf, (608) 774-4901
bgraf@DOMmagazine.com
EDITORIAL DIRECTOR Joe Escobar, (920) 747-0195
jescobar@DOMmagazine.com
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CREATIVE/PRODUCTION DIRECTOR Becker 505, LLC – Chad Becker
chad@becker505.com
CONTRIBUTING WRITERS Bill Brinkley, Norman Chance, Giacinta Bradley Koontz, J.D. McHenry, Gregory Reigel
09.10 2009
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DOMmagazine.com
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