search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
PROFILE


the idea of mentorship and is working hard to prepare its next generation of leaders. “I had many mentors off er me


opportunities and help me along the way, and that’s the primary reason for my success,” says Cote. “We


can only learn by taking on new responsibilities and asking questions.”


LEADERSHIP DEVELOPMENT Duncan Aviation has an offi cial mentorship program at all levels of the company. It involves both formal


and informal relationships. The robust leadership development program thrives on support from the highest levels. At the entry level it employs Emergenetics, an idea that who an employee is today is a combination of behavior, genetic makeup and life experiences. From there, it evolves to other skill-based and leadership training to culminate in Duncan Aviation’s proprietary “MBA program.” Team Members who participate in Duncan Aviation’s


leadership


programs receive training on communication methods, management styles, core competencies, crucial communication strategies, budgeting, strategic planning and long-term fi nancial planning. These programs challenge team members to examine their strengths and weaknesses and create a personal development plan using an accountable partner to help them stay focused on achieving their personal and professional goals. Front-line leaders who complete


the program are encouraged to off er the same experience to people they supervise in order to grow their teams. “Duncan Aviation also uses


a learning management system available to employees free of charge. It can include specifi c training on a technical issue or even soft skills, like confl ict resolution,” says Cote, who notes the program includes thousands of online training classes. Chairman Emeritus Robert Duncan and his wife, Karen, are the key proponents behind the eff ort to train and retain staff , Cote explains. They founded the Silver Wings Program to recognize employees who invested 25 years or more with the company. “Every 18 months, they host a reception to induct new members into the Silver Wings program,” says Cote. “At this point we have 2,200 total employees, and around 350 of them have their Silver Wings.”


1-2 page AMT vertical.indd 1 10 DOMmagazine.com | mar 2018


9/13/17 1:48 PM


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68